Unit Clerk (HOSP UNIT SVC CRD 3)

University of California- Davis Health; Sacramento (CA); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Medical plans

Dental and vision coverage

Retirement plans

Paid holidays

Paid Time Off

Job summary

UC Davis Health’s Pediatric Unit on Davis 7 at UC Davis Children's Hospital in Sacramento seeks a patient-focused unit clerk to perform reception and clerical duties, coordinate patient care with other departments, answer call lights, arrange transport, stock supplies, and manage admissions, transfers and discharges.

This on-site role involves 90% time, supports a family-centered care approach in a 36-bed pediatric unit, and offers benefits and a stable work environment within UC Davis Health.

Qualifications

• No formal education required; recent experience in a similar setting.
• Ability to utilize relevant medical terminology.
• Ability to communicate effectively and provide excellent customer service.
• Commitment to patient care and relationship-based practices.
• Accountability and professionalism.
• Support performance improvement and evidence-based practice.
• Understanding of technology related to patient privacy (HIPAA).
• Ability to support unit leadership with additional tasks.
• Ability to stay organized and complete duties.
• Ability to anticipate unit needs and follow through independently.
• Ability to interact with multidisciplinary teams.

Responsibilities

• Customer Service: handle front-line interactions and inquiries.
• Unit Communication: relay information across staff and departments.
• EMR and Computer: manage electronic medical records and related tasks.
• Performance Improvement: assist with compliance and quality initiatives.
• Medical Records: assist with charting and record-keeping.
• Unit Environment: maintain a clean, safe, and efficient workspace.
• Unit Efficiency: support staffing and workflow optimization.

Skills

Customer service

Communication

Medical terminology

Professionalism

Organization

Teamwork

Job description

Job ID: 89145

Location: Sacramento

Full/Part Time: Full Time

Job Summary

This position is responsible for performing reception and clerical functions for the nursing station; coordinates patient care activities with other departments to include programming and answering call lights, arranging transport services for transporting patients to other areas of the hospital, ancillary services, stocking supplies and forms, doing audits, and functions related to admissions, transfers and discharges of patients.

Apply By Date

October 11th, 2026 at 11:59pm PST.

Minimum Qualifications

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• No Minimum Education required
• Recent experience working in a similar setting.
• Ability to utilize relevant medical terminology.
• Ability to effectively communicate and provide excellent customer service to the target audience.
• Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices.
• Ability to demonstrate accountability and professionalism.
• Ability to support performance improvement and evidence-based practice within the scope of practice.
• Basic understanding of technology as it pertains to federal regulations to patient privacy.
• Ability to support unit leadership with additional task as assigned.
• Ability to stay organized and complete job duties.
• Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
• Ability to interact and maintain communications with multidisciplinary teams.

Preferred Qualifications

• Experience with using electronic medical records system.
• Knowledge of medical terminology.

Key Responsibilities

• 25% - Customer Service Expectations
• 20% - Unit Communication
• 15% - EMR and Computer
• 10% - Performance Improvement Compliance
• 5% - Medical Records
• 15% - Unit Environment
• 10% - Unit Efficiency

Department Overview

The Pediatric Unit on Davis 7 at UC Davis Children's Hospital consists of 36 acute care beds where children ages newborn through adolescents with a wide range of acute and chronic illness receive state of the art medical and nursing care. The philosophy of family centered care is based upon the three key elements of respect, collaboration, and support along with primary nursing are the basis of the care delivery. The philosophy of family centered care is based upon the three key elements of respect, collaboration, and support.

POSITION INFORMATION

• Salary or Pay Range: $ 29.66 - $36.89
• Salary Frequency: Hourly
• Salary Grade: 282
• UC Job Title: HOSP UNIT SVC CRD 3
• UC Job Code: 009257
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 90%
• Shift (Work Schedule): 0 645-15:15/14:45-23:15, flex shift
• Location: Main Hospital (HSP001)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee's lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Must be able to work occasional overtime to cover staffing shortages. Must be able to work day, evening, or night shift as required. Must be able to work in an area where smoking is prohibited. Must be able to float to different units as needed. Must be able to work in a classification which is included in a collective bargaining unit (union). Must be able to wear a uniform jacket, and scrubs in required areas. References reflect an overall meet or exceeds.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks