Unit Clerk & Data Entry Specialist (Clerical Associate III)

NYC Department of Social Services; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

NYC Department of Social Services seeks a Clerical Associate III to function as Unit Clerk in the Bureau of Fraud Investigation. You will process checks, handle calls, access multiple databases (WMS, IRIS, CPS, FOCIS, MMS, Maestro, DARB), scan documents, and support data entry and clerical duties.

Qualifications include a four-year high school diploma and one year of clerical experience; typing at least 100 keystrokes per minute.

Qualifications

• Four-year high school diploma or equivalent and one year of satisfactory clerical experience.
• Typing at least 100 keystrokes per minute.

Responsibilities

• Record and process checks from multiple bureaus and conduct collateral research using agency databases such as WMS, IRIS, CPS, FOCIS, MMS, Maestro, and DARB.
• Answer high volumes of time-sensitive calls from staff, applicants and clients regarding Cash Assistance, SNAP, or Medicaid.
• Access databases to obtain vital information and schedule BFI appointments.
• Scan related documents for electronic filing with proper order and location.
• Perform data entry and processing of mail and correspondence.
• Prepare weekly/monthly reports with processed checks and recommendations.
• Perform other assigned duties.

Skills

Typing 100 wpm

Verbal communication

Interpersonal skills

Education

High school diploma or equivalent

Tools

WMS

IRIS

CPS

FOCIS

MMS

Maestro

DARB

Job description

NYC Department of Social Services seeks a Clerical Associate III to function as Unit Clerk in the Bureau of Fraud Investigation. You will process checks, handle calls, access multiple databases (WMS, IRIS, CPS, FOCIS, MMS, Maestro, DARB), scan documents, and support data entry and clerical duties.

Qualifications include a four-year high school diploma and one year of clerical experience; typing at least 100 keystrokes per minute.