Unit Clerk

McLaren Health Care; Lapeer (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

McLaren Health Care seeks a Unit Clerk to coordinate clerical activities in the Emergency Department. You will transcribe information, manage calls, prepare and enter charges, and direct staff to patient areas, while upholding patient privacy.

The role requires data entry, medical terminology knowledge, and a high school diploma, with BLS certification due within 3 months of hire. Schedule is full-time with 7p–7a shifts.

Qualifications

• High school diploma or equivalent.
• Keyboard/computer proficiency and typing experience.
• Data entry experience.
• Medical terminology knowledge.
• BLS certification within 3 months of hire.

Responsibilities

• Transcribes information onto patient charts and logs.
• Handles telephone calls including EMS and inside/outside lines.
• Prepares patient charges from physician and nursing notes and treatment documentation.
• Enters charges and transfer logs in the SMS system.
• Directs visitors and staff to patient areas.
• Performs typing duties and supports data collection for monthly reports.
• Schedules and prepares charges for outpatient procedures.
• Maintains department filing and orders supplies.

Skills

Data entry

Typing

Medical terminology

BLS within 3 months

Education

High school diploma or equivalent

Tools

SMS computer

Care Manager terminal

Job description

Position Summary:

Coordinates the clerical activities of the Emergency Department. Maintains patient privacy, dignity, confidentiality, and respects patients' rights. Functions as the focal communication source in the nursing station.

Essential Functions and Responsibilities:

• Transcribes information onto patient charts, into log books and notes orders
• Handles telephone calls (inside lines, outside lines, EMS calls and patient call system)
• Prepares patient charges using physician notes, nursing notes and treatment documentation
• Enters charges onto SMS computer terminal
• Assembles charts, maintains department filing and orders supplies as needed
• Enters patient charges
• Directs visitors, staff, physicians and outside agency representatives to patient area
• Performs typing duties as assigned
• Schedules and prepares charges for outpatient procedures
• Coordinates calls to special agencies as needed (e.g., police, animal control, etc.)
• Orders patient nourishments as needed
• Assists in data collection for monthly reports/assists with employee timekeeping
• Enters test results into the patient chart during downtime
• Completes transfer log and admission log
• Runs errands when directed
• Performs other department related duties as assigned

Qualifications

Required:

• High school diploma or equivalent
• Knowledge of keyboard/computer and typing experience
• Data entry experience
• Medical terminology knowledge
• BLS certification within 3 months of hire

Preferred:

• Previous experience or training as Unit Clerk

Position Specific Expectations:

• Deals with highly confidential patient medical information
• Must respond to demands from nursing staff, physicians, patients and patient families
• Requires patience and excellent guest relations skills
• Participates in Medical Center and/or departmental quality assessment and continuous quality improvement activities as directed through identification of quality improvement opportunities, goal setting, collection and evaluation of data, implementation of action plans, or related applications
• Access to Protected Health Information in any format, whether oral, written, or through Electronic Information Systems will be in accordance with HIPAA guidelines and subject to disciplinary action when misused. Access to electronic information systems for this position is based on criteria found in a pre-determined systems access matrix for classification specific job function, found in HR Policy #580, “Using, Disclosing, and Requesting Only the Minimum Amount of Protected Health Information Necessary”.
• Operates the following machinery: SMS computer, Care Manager terminal

Additional Information

• Schedule: Full-time
• Requisition ID: 26010552
• Daily Work Times: 7p-7a
• Hours Per Pay Period: 72
• On Call: No
• Weekends: Yes