Unit Clerk

Lifepoint Health®; Holyoke (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, dental, vision

Flexible spending accounts

Paid time off

401(k) matching

Employee assistance program

Tuition reimbursement

Job summary

Valley Springs Behavioral Hospital in Holyoke is seeking an administrative/clerical team member to support patient care operations. You will greet patients, answer calls, route inquiries, and assist with admissions, transfers and discharges while coordinating with nursing staff.

This role involves maintaining patient records, stocking supplies, and performing general clerical tasks. A high school diploma is preferred; associate degree is a plus; you will join a mission-driven team within

Qualifications

• Education: High school diploma or equivalent preferred; Associate's degree preferred.
• Experience with medical records or hospital administration is a plus.
• Strong organizational and communication skills required.

Responsibilities

• Greet patients and visitors; answer, screen, and route calls.
• Enter nursing requests with nurse verification.
• Assist with admissions, transfers and discharges; maintain patient records.
• Perform clerical tasks including copying, filing, and stocking supplies.
• Assist RNs and physicians with patient activities as needed.

Skills

Administrative support

Phone handling

Medical records

Clerical duties

Education

High school diploma or equivalent

Associate's degree preferred

Job description

Your Experience Matters

At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

Salary Range: Compensation

At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

How You'll Contribute

Performs administrative/clerical duties in support of an assigned area.

Additional Responsibilities Include

• Greets patients and visitors. Answers, screens, and routes telephone calls. Calls codes, pages, and overhead announcements as requested.
• Enters nursing requests subject to the approval of a licensed nurse. Asks for clarification when necessary.
• Assists with processing patient admissions, transfers and discharges. Assembles and maintains patient records and charts.
• Performs needed clerical tasks, including copying, filing, and ordering/stocking supplies.
• Assists RNs and physicians with other patient activities as needed.

What We Offer

Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:

• Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
• Competitive paid time off and extended illness bank package for full-time employees
• Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
• Tuition reimbursement, loan assistance, and 401(k) matching
• Employee assistance program including mental, physical, and financial wellness
• Professional development and growth opportunities

Qualifications And Requirements

• Education: High school diploma or equivalent preferred; Associate's degree Preferred

EEOC Statement

Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.