Manager, Quality

Lifepoint Health®; Holyoke (MA); On-site; USD 86,645,529 - 116,860,430; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition reimbursement

Loan assistance

Employee assistance program

Professional development

Job summary

Valley Springs Behavioral Hospital is seeking a leader to manage daily department operations and align with organizational goals in Holyoke, MA. This role supports care interfaces with patients and staff, and fosters professional growth across the team.

Responsibilities include budgeting, regulatory compliance, and coordinating patient care with physicians and departments. A Bachelor's Degree and BLS certification are preferred and may be substituted with related experience.

Qualifications

• Education: Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.
• Certifications: BLS.

Responsibilities

• Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.
• Develops specific departmental goals, standards, and objectives supporting the strategic plan.
• Manages staff relations including performance management, staff satisfaction, scheduling, payroll, and student engagements.
• Monitors budgets, regulatory compliance, contracts, and vendor relations; justifies needs for systems/equipment purchases.
• Coordinates patient care with patients, staff, physicians and other departments; may provide patient care when necessary.

Education

Bachelor's Degree in related field

BLS Certification

Job description

At Valley Springs Behavioral Hospital, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In this role, you'll support those interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Our programs offer customized rehabilitation tailored to the specific needs of those recovering from a stroke, brain injury, neurological conditions, trauma, spinal cord injury, amputation or orthopedic injury.

Pay Range: $30.20 - $40.77

How You'll Contribute

Manages the daily operations of the assigned department or function to ensure alignment with departmental and organizational objectives.

Additional Responsibilities

• Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.
• Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.
• Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and or stock supplies.
• Assesses the quality of patient care delivered and coordinates patient care services with patients, staff, physicians, and other departments. May provide patient care when necessary.
• Creates and fosters an environment that encourages professional growth.
• Integrates evidence-based practices into operations and clinical protocols.

Benefits

• Comprehensive medical, dental, and vision plans, plus flexible spending and health savings accounts.
• Competitive paid time off and extended illness bank package for full-time employees.
• Income-protection programs such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage.
• Tuition reimbursement, loan assistance, and 401(k) matching.
• Employee assistance program including mental, physical, and financial wellness.
• Professional development and growth opportunities.

Qualifications & Requirements

• Education: Bachelor's Degree in related field preferred. Applicable work experience may be used in lieu of education.
• Certifications: BLS.

EEOC Statement

Valley Springs Behavioral Hospital is an Equal Opportunity Employer. Valley Springs Behavioral Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.