Unit Clerk

Kids for the Future; Denver (CO); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

3 weeks PTO per year

Medical, Vision & Dental Insurance

Life Insurance (employer paid)

Long-term Disability Insurance (employ

Disability Insurance (Accident & Short

Job summary

Ascent Living Communities' Carillon at Belleview Station in Denver is seeking a Unit Clerk to support our clinical team. You will coordinate communications between residents, families, physicians, and staff, manage physician orders, and maintain electronic records in ALIS.

This full-time, Monday–Friday role requires organization, compassion, excellent customer service, and strong phone etiquette. Benefits include PTO, medical vision dental, life and disability coverage, 401(k) with match, and

Qualifications

• High school diploma or equivalent required.
• Medical office, administrative, or healthcare experience preferred.
• Familiarity with electronic health records (ALIS experience a plus).
• Strong phone etiquette and customer service skills, particularly when communicating with families.
• Basic proficiency with Microsoft Office and e-fax systems (RingCentral).
• Criminal background check required due to work with a vulnerable population.

Responsibilities

• Front Desk / Communication: Answer and triage calls to the nurse's station and route urgent matters.
• Serve as the primary contact for families with resident-related questions or requests.
• Call families to schedule care conferences and coordinate communications as directed by the clinical team.
• Schedule resident doctor appointments, including transportation coordination as needed.

Skills

Organized

Compassionate

Strong phone etiquette

Customer service

Microsoft Office basics

e-fax systems

Education

High school diploma or equivalent

Tools

ALIS

RingCentral

Job description

• Base Pay $21.00 - $23.00 / Hour
• Employee Type FT Non-Exempt

Carillon at Belleview Station, one of Denver's premier senior living communities, is seeking an organized and compassionate Unit Clerk to support our clinical team. In this role, you will serve as the administrative hub of our health services department, coordinating communication between residents, families, physicians, and clinical staff while ensuring accurate documentation and efficient day-to-day operations. From scheduling appointments and managing physician orders to maintaining electronic medical records and supporting resident care coordination, your attention to detail and exceptional customer service will help create a seamless experience for our residents and their families. The ideal candidate is organized, dependable, and thrives in a fast-paced environment where teamwork and compassion are at the center of everything we do. This is a full-time position working Monday through Friday.

At Ascent Living Communities, we’re dedicated to elevating senior living by creating a better life for our residents, their families, and the team members who support them. We believe in providing our teams with the tools, resources, and opportunities they need to thrive—both personally and professionally. Our communities are designed around warmth, trust, and connection, offering a boutique experience that feels like home. Carillon at Belleview Station is proud to be part of the Ascent Living family, a locally owned Colorado company known for its innovative approach, outstanding care, and commitment to excellence in senior living.

3 weeks of paid time off a year

Medical insurance including vision and dental

100% employer paid life and long-term disability insurance

Accident and short-term disability insurance

401(k) with employer match

Sunny Day emergency savings account with employer match

Duties and Responsibilities

Front Desk / Communication

Answer and triage all incoming calls to the nurse's station, routing urgent clinical matters to the appropriate nurse immediately

Serve as the primary point of contact for families calling with resident-related questions or requests

Call families to schedule care conferences and coordinate other resident-related communications as directed by the clinical team

Schedule resident doctor's appointments, including transportation coordination as needed

Follow up with physicians' offices on resident concerns, pending orders, and outstanding documentation

Track and confirm appointment outcomes and communicate updates to the nursing team

Medical Records & Documentation

Process incoming physician orders and route to the appropriate nurse for review/signature

File and maintain resident medical records within the electronic health system (ALIS)

Ensure timely, accurate scanning and filing of physician orders, lab results, consult notes, and other clinical documentation

Maintain confidentiality of all resident health information in accordance with HIPAA

General Support

Assist the HSD/Wellness Nurse with administrative tasks related to survey readiness, audits, and QMP documentation as requested

Maintain organized, up-to-date logs for appointments, orders, and family communications

Perform other clerical duties as assigned in support of clinical operations

Qualifications

High school diploma or equivalent required; medical office, administrative, or healthcare experience preferred

Prior experience in a senior living, skilled nursing, or medical office setting strongly preferred

Familiarity with electronic health record systems (ALIS experience a plus)

Strong phone etiquette and customer service skills, particularly when communicating with families

Basic proficiency with Microsoft Office and e-fax systems (RingCentral)

Due to the nature of the work performed by Ascent Living Communities, and that this position works with a vulnerable population, we do require a criminal background check be completed

Pay

$21.00 to $23.00 an hour based on experience