Unit Clerk

Talentify; City of Tonawanda (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Paid Time Off

Weekly or Same-Day Pay

Health, Dental, and Vision Insurance

Life Insurance

Employee Referral Bonus Program

Retirement Saving Options

Job summary

Northgate Health Care Facility in North Tonawanda, NY, part of The McGuire Group, seeks a Unit Clerk to provide clerical and administrative support to the nursing department and keep units organized and stocked.

This full-time role offers 37.5 hours per week, Monday–Friday, 8 am–4 pm, with a pay rate of $16.50–$17.50 per hour based on experience.

Qualifications

• Minimum education: High School Diploma or equivalent.
• 6 months in a customer service role; 1 year preferred.
• Strong organizational and administrative capabilities.
• Excellent communication and customer service abilities.
• Proficiency with computers and electronic record systems.
• HIPAA privacy, security, and confidentiality knowledge.

Responsibilities

• Maintain inventory of medical supplies and track par levels.
• Inventory supplies per nursing leadership requests.
• Record and manage supply information in electronic systems.
• Keep supply areas clean, organized, and stocked.
• Report supply concerns to nursing leadership.
• Coordinate transportation appointments and calendars.
• Monitor laboratory schedules and reports as needed.
• Complete unit filing and maintain organized records.
• Respond to call bells and notify staff as required.
• Answer unit phones and forward calls/messages.
• Prepare physician packets for external appointments.
• Complete forms, reports, and documentation.
• Produce monthly supply and equipment reports.
• Perform additional duties as assigned by Unit Coordinator or DON.

Skills

Organizational skills

Administrative skills

Customer service

Computer proficiency

Multitasking

Communication skills

Education

High School Diploma

Associate's Degree preferred

Job description

Unit Clerk
Rate: $16.50- $17.50/hour (depending on experience)
Shift: Full-Time (37.5 hrs/week)
Schedule: Monday - Friday, 8 am - 4 pm

Northgate Health Care Facility is looking to add a Unit Clerk to its team. In this role, you'll provide clerical and administrative support to the nursing department while helping ensure units remain organized, stocked, and operating efficiently. If you're detail-oriented, organized, and enjoy supporting both residents and healthcare teams, this could be the perfect opportunity for you.

Located in North Tonawanda, NY, Northgate Health Care Facility is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. Recognized with a CMS 4-Star Overall Rating, Northgate is committed to delivering high-quality care while fostering a supportive and team-oriented workplace. Our employees are empowered to grow professionally, build meaningful relationships with residents, and make a positive impact every day. Join a team where compassion, collaboration, and excellence are at the heart of what we do.

RESPONSIBILITIES:

• Maintain inventory of medical supplies by ordering and tracking supplies according to established par levels
• Inventory medical supplies as requested by nursing leadership and administration
• Track and maintain supply information using designated electronic systems
• Keep supply areas clean, organized, and properly stocked
• Communicate concerns regarding supply levels or product quality to nursing leadership
• Coordinate transportation appointments and maintain appointment calendars as directed
• Monitor laboratory schedules and reports as requested
• Complete unit filing and maintain organized records
• Respond to call bells by notifying appropriate staff members
• Answer unit telephones and forward calls and messages appropriately
• Prepare physician appointment packets for external medical appointments
• Complete forms, reports, and documentation as requested
• Complete monthly reports, including supply counts and equipment reports
• Perform additional duties as assigned by the Unit Coordinator, Director of Nursing, or Administrator

REQUIREMENTS:

• Minimum education requirement: High School Diploma or equivalent; Associate's Degree preferred
• Minimum experience requirement: 6 months of experience working in a customer service position; 1 year of experience working in a customer service position preferred
• Strong organizational and administrative skills
• Excellent communication and customer service abilities
• Proficiency with computers and electronic record systems
• Ability to manage multiple tasks while maintaining accuracy and attention to detail
• Knowledge of HIPAA privacy, security, and confidentiality requirements
• Strong problem-solving skills and ability to work independently
• Ability to collaborate effectively with nursing staff and interdisciplinary teams
• Commitment to professionalism, accuracy, and resident-centered service

BENEFITS:

• Paid Time Off (PTO) for Full-Time and Part-Time
• Weekly or Same-Day Pay Options
• Health, Dental, and Vision Insurance
• Life Insurance
• Employee Referral Bonus Program
• Retirement Saving Options

Qualifications

Education

Preferred

High School

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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