UNIT CLERK

Cone Health; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Cone Health Medical Group is seeking a Unit Clerk to support clerical and receptionist duties at the front desk. Under close supervision, the role greets patients, prepares paperwork, and maintains patient medical records.

Responsibilities include greeting patients, answering phones, processing mail, and assisting with scheduling and test result communications. High school diploma and 1 year of related experience required.

Qualifications

• Front desk responsibilities include greeting patients and visitors.
• Assists with paperwork and maintains patient records.
• Ability to answer phones and relay messages to appropriate departments.

Responsibilities

• Greet patients and visitors at the front desk.
• Prepare paperwork and maintain patient medical records.
• Answers the telephone and relays messages to appropriate department or person.
• Assists with communication of test results and medical images.
• Help patients check in and out for appointments and schedule future visits.
• Sort mail and email to respond to inquiries.
• Performs other duties as assigned.

Skills

Front desk operations

Patient greeting

Telephone etiquette

Record keeping

Education

High School Diploma or equivalent

Job description

The Unit Clerk assists with clerical and receptionist duties at the front desk. Working under close supervision, this role greets patients and visitors, prepares paperwork, and maintains patient medical records.

Essential Job Function:

• Supports the maintenance of inventory by ordering supplies as they run low in order to ensure proper stores for daily operations.
• Answers the telephone and relays messages to the appropriate department or person to connect people with appropriate resources.
• Assists with the communication of requested test results and medical images in order to support the delivery of information in the hospital system.
• Helps patients check in and out for appointments and schedule future appointments to support the logistical functions of the front desk.
• Sorts through and sends clinic, provider, and personnel mail and email in order to respond promptly to inquiries.
• Performs other duties as assigned.

Education:

• Required: High School Diploma or equivalent.

Experience:

• Required: 1 year of related experience.