Unit Assistant - Emergency Department

McLaren Health Care; Mount Clemens (MI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Part-time schedule

Job summary

McLaren Health Care is seeking a part-time Administrative Assistant to support nursing unit operations during the 7:00pm–7:30am shift. You will greet visitors, coordinate with nurses, perform data entry, scheduling, and file management while ensuring HIPAA/OSHA compliance in a hospital setting.

The role emphasizes accurate data handling, communication, and coordination of department activities to support patient care delivery.

Qualifications

• High school diploma or equivalent.
• One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).
• Preferred completion of a health unit coordinator course or 1 year of clerical experience in healthcare.
• Associate degree in related field.

Responsibilities

• Assist patients by responding to intercom requests and coordinating with nurses and physicians.
• Greet visitors and answer inquiries; relay calls and provide directions.
• Perform administrative tasks: maintain logs, schedule, type, file, fax, and order supplies.
• Enter patient data and notes; process discharge, admission, and personal forms.
• Ensure HIPAA/OSHA compliance and perform related duties.
• Telemetry monitoring and reporting rhythm changes to the nurse; maintain monitor strips and re-certification.

Skills

Customer service

Clerical work

Medical terminology

Education

High school diploma or equivalent

Associate degree (preferred)

Job description

The McLaren system includes 12 hospitals across the state, ambulatory surgery centers, imaging centers, a 730-member employed primary and specialty care physician network, commercial and Medicaid HMOs covering more than 242,000 Michigan lives, home health, infusion and hospice providers, pharmacy services, a clinical laboratory network, and a wholly owned medical malpractice insurance company. McLaren operates Michigan's largest network of cancer centers and providers, anchored by the Karmanos Cancer Institute, a National Cancer Institute-designated comprehensive cancer center. McLaren has 20,000 full-, part-time and contracted employees and more than 93,000 network providers throughout Michigan.

Position Summary

Responsible for taking on a variety of administrative tasks that support nursing unit operations and the delivery of effective and efficient services to meet the needs of patients and families. This includes establishing and maintaining efficient communication, accurate data entry, maintaining inventory of identified forms and supplies, and other support activities.

Essential Functions and Responsibilities

• Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
• Greets visitors in person or on the telephone and answers inquiries; relays calls to patients; gives directions; refers inquiries to nursing and physician staff.
• Performs varied administrative tasks such as maintaining department logs & reports, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department's activities.
• Performs a variety of computer/data entry functions to support patient care including establishing and maintaining patient record; may enter nursing and physician notes and orders; handling the majority of a patient's paperwork, such as discharge, admission, and personal information forms.
• Performs varied administrative tasks such as answering the phone, greeting visitors, scheduling appointments, typing, filing, copying, faxing and ordering office supplies and equipment supplies to ensure the functionality and coordination of the department's activities.
• Ensures compliance with all health care regulations, including HIPAA and OSHA.
• Perform other related duties as required and directed.

Telemetry Observation

• Provides constant observation of monitors for assigned patients. Ensures appropriate coverage when leaving area.
• Maintains telemetry and uses alarms as designated by the responsible nurse, ensures alarms are functioning properly.
• Reports rhythm changes and monitor condition to responsible nurse as they occur.
• Seeks assistance from responsible nurse in identification of any unusual rhythm.
• Places EKG paper in monitors as needed.
• Reports immediately any malfunctions of telemetry/monitor units to charge nurse.Works to resolve problems immediately.
• Runs monitor strips and labels on each assigned patient every shift, with rhythm changes, and as requested, according to unit standards and procedures.
• Achieves a passing score on annual telemetry re-certification.

Qualifications

Required

• High school diploma or equivalent.
• One year of customer service or clerical experience unless graduate of a relevant medical training program (Medical Assistant, Unit Coordinator, Nurse Assistant/Aide, Patient Care Technician).

Preferred

• Successful completion of a health unit coordinator course or 1 year of clerical experience in the healthcare field.
• Associate degree in related field.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Part-time
• Daily Work Times: 7:00pm-730am
• On Call: No

McLaren Health Care is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identification, age, sex, marital status, national origin, disability, genetic information, height or weight, protected veteran or other classification protected by law.