Unique Asset Associate

Fifth Third Bank; Chicago (IL); On-site; USD 48,000 - 96,000; Full time

Job summary

Fifth Third Bank is seeking a Trust Real Estate Administrator to support the Regional Trust Real Estate Manager in servicing clients, ensuring compliance, and maintaining strong relationships across a 130+ property portfolio. You will work with trust systems and contribute to risk management and timely project completion.

The role emphasizes accuracy, problem-solving, and customer service, with opportunities for growth within the Trust department.

Qualifications

• High School diploma or GED required.
• Associate degree preferred.
• Trust Real Estate Administrator or related experience preferred.
• Proficiency with Excel and Word required.
• Strong customer relations and problem-solving skills.

Responsibilities

• Assist with preparation of Regulation 9 real estate reviews.
• Assist with obtaining title insurance and appraisals.
• Participate on client sales and service calls as needed.
• Interact with other areas of Trust and the Bank.
• Provide back-up support with client communication and problem solving.
• Foster positive professional and customer relationships.
• Ensure smooth transition as client moves among service models.
• Work with Administrative Service Group (ASG) to process real estate related bills.
• Provide necessary maintenance/interfaces for trust and real estate accounting systems.
• Be proactive with urgency for client services and tasks.
• Balance priorities among multiple managers.
• Assist with property inspections and meeting third-party vendors.
• Learn basic knowledge of Real Estate and Fiduciary Law.
• Provide oversight for a geographically dispersed portfolio of 130+ properties.

Skills

Excel

Word

Real Estate Admin

Problem solving

Customer relations

Detail oriented

Team player

Education

High School Diploma or GED

Associate Degree

Tools

Trust systems

Job description

Make banking a Fifth Third better® We connect great people to great opportunities. Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION

Supports the Regional Trust Real Estate Manager in every aspect of servicing the client base to ensure greater client satisfaction, retention and compliance with all policies and procedures governing fiduciary relationships. Works extensively with trust system. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists with preparation of Regulation 9 real estate reviews.
• Assists with obtaining title insurance and appraisals.
• Participates on client sales and service calls as needed.
• Frequent interaction with other areas of Trust and the Bank.
• Provides back‑up support with client communication and problem solving.
• Fosters positive professional and customer relationships.
• Ensures smooth transition as client moves among service models.
• Works with Administrative Service Group (ASG) to process real estate related bills.
• Provides necessary maintenance/interfaces for trust and real estate accounting systems.
• Pro‑active with a sense of urgency for client services and completion of projects/tasks.
• Works with multiple managers with need to balance priority.
• Assists with property inspections and with meeting third‑party vendors in outside locations.
• Learns basic knowledge of Real Estate and Fiduciary Law.
• Provides oversight for a geographically dispersed and diverse portfolio of 130+ residential, commercial farmland and vacant land properties.

SUPERVISORY RESPONSIBILITIES

None.

MINIMUM KNOWLEDGE & SKILLS REQUIRED

• High School or GED equivalent required.
• Associate Degree preferred.
• Trust Real Estate Administrator or related experience preferred.
• Proficient with Microsoft Excel and Word.
• Strong technical skills in order to provide system administration and support.
• Detail oriented and good problem solving skills.
• Deep consideration for success of team members and support for the mission of the organization.
• Understanding of company policies, procedures and operations.
• Effective customer relations.

UNIQUE ASSET ASSOCIATE TOTAL BASE PAY RANGE

48,100.00 - 96,200.00 USD Annual

COMPENSATION & BENEFITS

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographical location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.

LOCATION

Rosemont, Illinois 60018

CULTURE & DIVERSITY

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Fifth Third is a bank that is as long on innovation as it is on history. Since 1858, we've been helping individuals, families, businesses and communities grow through smart financial services that improve lives. With a commitment to taking care of our customers, employees, communities and shareholders, our goal is not only to be the nation’s highest performing regional bank, but to be the bank people most value and trust.