UNIQLO Retail Supervisor In Training - Westfield Oakridge

UNIQLO; San Jose (CA); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

401k with strong match

Paid parental leave

Fertility benefits

Life insurance

Disability insurance

HSA/FSA options

Employee Assistance Program

Vacation & Personal Time Off

Sick & Wellness Time Off

30% Merchandise Discount

Commuter benefits

Descripción de la vacante

UNIQLO in San Jose, CA is seeking a Retail Store Supervisor in Training to lead a sales team and uphold exceptional customer service standards. The role reports to the Store Manager and trains sales associates to exceed customer expectations, while ensuring brand and operational policies are followed.

The position offers full-time hours with a pathway to promotion, competitive benefits, and a starting wage of $22 per hour.

Formación

• High School Diploma or GED required; Bachelor's preferred.
• Strong communication skills for training and development.
• Ability to calculate discounts and percentages accurately.

Responsabilidades

• Motivate team to meet and exceed sales targets.
• Supervise floor coverage and breaks per daily schedules during peak times.
• Maintain brand and operational standards across store.
• Uphold UNIQLO service standards and principles with the team.
• Train team on fitting room and cash wrap standards.
• Manage inventory and replenishment on floor.
• Assist management in identifying store issues.
• Educate team on product and brand knowledge.
• Enforce company policies and report infractions.
• Assist with special projects as needed.

Conocimientos

Team training

Communication skills

Numerical skills

Flexible scheduling

Educación

High School Diploma / GED

Bachelor's degree preferred

Descripción del empleo

Salary: $22.00 / hour

San Jose, CA

We offer competitive compensation for Retail Supervisor in Training starting at $22 / hour along with a clear path to promotion opportunities every 3 months based on individual performance!

Benefits:

• Medical, dental, and vision coverage

• 401k plan - 100% match on the first 3% you contribute, 50% on the next 2% you contribute

• Paid parental leave

• Fertility benefits, including IVF

• Life insurance

• Short-term and long-term disability insurance

• HSA/FSA options

• Employee Assistance Program

• Vacation & Personal Time Off

• Sick & Wellness Time Off

• 30% Employee Merchandise Discount

• Commuter benefits

• …. and more!

We are looking for Full Time Retail Store Supervisors In Training for the Oakridge location!

Position Overview:

Reporting to the Store Manager. The Supervisor in Training is the pace setter and role model for customer service in the store. Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations. Additionally, they are responsible to help train, oversee and develop Sales Associates on store standards.

Key Responsibilities:

• Motivates their team to meet and exceed sales.

• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.

• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met

• Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases.

• Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones

• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.

• Assists management to identify issues in the store

• Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers

• Follows all company policy and procedures & notifies management of any infractions.

• Assists with special projects as assigned by management.

Requirements:

• High School Diploma or GED, Bachelor’s Degree preferred

• Ability to train and develop a team with strong communication skills

• Ability to calculate figures and amounts such as discounts and percentages.

• Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full-Time Availability Requirements:

• Average 32 or more hours per week based on business seasonality.

• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).

• Of the three (3) restrictions permitted at least one (1) restriction must be time-based .

• Both days off must be within the same workweek (Monday – Sunday).

• All full-time employees must be available for a minimum of a 5-day workweek.

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The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.