Union Houseperson

Hyatt Vacation Club at Hacienda del Mar; Dorado (PR); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Free on-site parking

Uniform laundering

Shoes provided twice a year

Water bottles provided during shift

Company branded jackets/t-shirts/hats

Job summary

Hyatt Vacation Club at Hacienda del Mar in Dorado, PR is seeking a Regular Part-time Housekeeping Associate. You will respond promptly to guest requests, clean and service rooms, replace amenities, and ensure safety and quality standards.

You must be available to work evenings, weekends and holidays, and uniform laundering is provided. Guest amenities are replenished, and associates enjoy benefits such as parking, travel discounts, and 401K opportunities during employment.

Qualifications

• Regular part-time position; weekend and holiday availability.
• Ability to perform housekeeping tasks and stand for long periods.

Responsibilities

• Respond promptly to guest requests and department needs.
• Replace guest amenities and supplies in rooms.
• Make beds and replace linens and towels.
• Clean bathrooms and dust furnishings.
• Vacuum carpets and ensure room equipment is working.
• Follow safety and confidentiality policies and procedures.
• Welcome guests professionally and assist guests with disabilities as needed.

Skills

Customer service

Hospitality basics

Job description

Hourly Rate: $13.40

Regular Part-time Position

Shift:1st/2nd: Must be available weekends and holidays

Hourly Wage: 13.40

Where great benefits lead to a life fulfilled:

• Competitive Pay

• 401K opportunities

• Travel discounts

• Professional Counseling & Family Support

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position

Site Specific Perks:

• Free on-site parking

• Uniform laundering

• Complimentary shoes provided twice per year through Shoes for Crews

• Water bottles provided during shift

• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles

• Way to Go - $5 per mention deposited onto Wisely card

• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• Quarterly celebrations, Associate Appreciation Week, Housekeeping Week, Employee of the Quarter/Year

• Birthday and holiday celebrations and team building outings

Core Work Activities

• Respond promptly to requests from guests and other departments.
• Fill cart with supplies and transport cart to assigned area.
• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
• Replace guest amenities and supplies in rooms.
• Replace dirty linens and terry with clean items.
• Make beds and fold terry.
• Clean bathrooms.
• Remove trash, dirty linen, and room service items.
• Check that all appliances are present in the room and in working order.
• Straighten desk items, furniture, and appliances.
• Dust, polish, and remove marks from walls and furnishings.
• Vacuum carpets in guest rooms and hallway.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, or walk for an extended period of time.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Source: Hospitality Online