Union Helper: Fire Alarm Service & Maintenance

Firecom Inc., a Pavion Company; Woodside (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Union benefits

Job summary

FireCom Inc., a Pavion Company, Woodside, NY, is seeking a Union Helper to service and inspect fire alarm systems for customers across our fire business unit. The role requires a High School Diploma or GED, 0+ years in the fire alarm industry, a valid driver’s license, and FDNY S78/S98 certifications.

Primary duties include testing, diagnosing faults, replacing components, and providing remote technical support to customers.

Qualifications

• High School Diploma or GED required.
• 0+ years of direct fire alarm industry work experience.
• Valid Driver's License required.
• FDNY S78 Certificate of Fitness
• FDNY S98 Certificate of Fitness
• NYC SST Card

Responsibilities

• Service, program, test, and inspect fire alarm systems.
• Ensure equipment is functional and operational.
• Diagnose causes of problems or failures in systems for the purpose of identifying equipment and systems repair.
• Replace system components as assigned; panels, audible/visual alarms, etc.
• Provide technical support to Customers including, remote phone diagnosis, and troubleshooting of signal issues related to formats and receivers.
• Interact professionally with customers.
• Coordinate with Manager and dispatcher for the purpose of completing service and work orders efficiently.
• Inform dispatcher and or manager the status of service to take appropriate action.
• Perform fire alarm inspections.
• Maintains assigned vehicle, tools, and equipment.

Education

High School Diploma or GED

Job description

FireCom Inc., a Pavion Company, Woodside, NY, is seeking a Union Helper to service and inspect fire alarm systems for customers across our fire business unit. The role requires a High School Diploma or GED, 0+ years in the fire alarm industry, a valid driver’s license, and FDNY S78/S98 certifications.

Primary duties include testing, diagnosing faults, replacing components, and providing remote technical support to customers.