SPECIALTY SALES ASSOCIATE- Uniforms FLEX

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Jacksonville (FL); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

NAVY EXCHANGE SERVICE COMMAND (NEXCOM) is seeking a Specialty Sales Associate to be the face of our stores in Jacksonville, FL. You will showcase our brand, assist customers, and help them understand how our products and services meet their needs with a professional, educational approach.

In this role you will learn product features, engage customers, cross-sell and upsell, handle POS transactions, and maintain a welcoming store environment.

Qualifikationen

• 1–2 years of retail or related experience required.
• 6 months of product-specific experience required.
• Strong interpersonal and communication skills.
• Ability to read, write and interpret instructional documents.
• Ability to communicate with customers, peers, and management.
• Basic math, calculator use, and cash handling skills.

Aufgaben

• Provide proactive customer service and engage customers.
• Ask questions to understand customer needs and guide purchases.
• Direct customers to merchandise and inform about events and promotions.
• Demonstrate product features and offer comparisons.
• Cross-sell, upsell, and maintain store appearance.
• Handle POS transactions and paperwork as required.
• Maintain inventory accuracy and participate in inventories.

Kenntnisse

Product knowledge

Communication skills

Teamwork

Cash handling

Customer service

Reading/writing

Problem solving

Ausbildung

High school diploma or GED

Tools

POS system

Jobbeschreibung

Job Summary:

As a Specialty Sales Associate you will be the face of our company You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. Through your specialty knowledge you will be directly responsible for assisting customers and helping them recognize the need for our products and services. Must be capable of learning about what we sell and are able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

• Customer Service - Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.
• Provide premier customer service - Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.
• Uses specific knowledge to demonstrate product features and provide comparisons with similar products.
• When selling clothing or military uniforms may be required to take upper and lower body measurements for the purpose of ensuring proper fit of tailored articles.
• Organization - Maintaining store appearance.
• Sales - Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.
• May handle special order merchandise requests including ordering tracking and providing updates to customer.
• Inventory - Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.
• May participate in periodic inventories .
• Dependability - Adherence to assigned work schedule.
• Accurate and complete follow through on work assignments
• Other Duties as assigned

QUALIFICATIONS:

• Product Knowledge - In depth technical knowledge of how products work warranties and ability to compare products by features.
• Experience - 1-2 years of Retail or relevant work experience required 6 months of product specific experience required.
• Communication Skills - Strong interpersonal and communication skills.
• Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.
• Ability to effectively communicate with customers peers and management.
• Ability to communicate on the telephone with proper etiquette.
• Mathematical Skills - Basic math functions such as addition subtraction multiplication and division.
• Ability to use a calculator and calculate percentages and ratios.
• Reasoning Ability - Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business.
• Ability to work as part of a team and take initiative independent of direct supervision.
• Ability to understand and problem solve customer needs.

PHYSICAL DEMANDS WORK ENVIRONMENT

This position involves constant moving talking hearing reaching grabbing and standing for at least two consecutive hours. May occasionally involve stooping kneeling crouching and climbing ladders. Vision abilities include close vision color vision depth perception and ability to adjust focus. Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic friendly and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings evenings weekends and holidays.

GENERAL EXPERIENCE

6 months responsible experience in clerical office or retail sales store work of any kind in which the applicant has demonstrated the ability to perform satisfactorily in the position to be filled.

SUBSTITUTION OF EDUCATION FOR EXPERIENCE

Graduation from a full 4 year or senior high school or possession of a General Education Development High School Equivalency Certificate GED may be substituted for the experience requirements.

Primary Location

United States-Florida-Jacksonville

Organization

Jacksonville

Schedule

Flexible (0 - 19.5 hours)

Unposting Date

Nov 6, 2026, 11:59:00 PM