Unified Emergency Dispatcher: Police, Fire & EMS

National Public Safety Careers; Bowling Green (OH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Shift differentials

Certification incentives

Job summary

National Public Safety Careers in Green, Ohio, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role requires clear communication, the ability to recognize changing priorities, and coordination of assistance within training and assigned authority. Applicants may need public safety credentials, with shifts including nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Some agencies provide cross-training, while others require experience in one or more dispatch disciplines before appointment.
• Required certifications, accepted providers, and completion deadlines must be confirmed in the official vacancy.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and immediate hazards.
• Apply discipline-specific procedures to prioritize and route calls.
• Dispatch appropriate units according to approved response plans.
• Coordinate incidents requiring more than one emergency service.
• Monitor radio traffic, unit availability, and requests for assistance.
• Provide approved caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Education

High school diploma or equivalent

Job description

National Public Safety Careers in Green, Ohio, is seeking Police/Fire/EMS Dispatchers to coordinate emergency responses across law enforcement, fire services, and emergency medical services in a combined communications environment.

The role requires clear communication, the ability to recognize changing priorities, and coordination of assistance within training and assigned authority. Applicants may need public safety credentials, with shifts including nights, weekends, holidays, and overtime.