Unified Communications Manager - Information Technology - Analysts

MassGenics, Inc.; New York (NY); On-site; USD 110,000 - 117,000; Full time

Benefits offered by this job

Medical & pharmacy coverage

Dental/vision insurance

401(k)

HSA/FSA

Life Insurance

Pet Insurance

Job summary

Innova Solutions is seeking a Unified Communications Manager in New York, onsite, for a contract-to-hire engagement. The role requires hands-on expertise in Routers, switches, VOIP, RightFax, and Cisco UC technologies.

You will manage design, implementation, and ongoing maintenance of data/VoIP networks and related telecommunication equipment. The ideal candidate will lead network projects, coordinate with telecom vendors, and ensure reliable UC services.

Qualifications

• Experience with data/VoIP networks architecture, design, implementation and administration.
• Hands-on experience with RightFax enterprise architecture.
• Experience with mobile carrier systems and telecom environments.

Responsibilities

• Diagnose and resolve incidents involving RightFax, mobile devices, Cisco VOIP, and PBX components.
• Lead and integrate network technologies including Cisco and third-party solutions.
• Oversee DAS technology at client locations and perform Cisco system configurations.

Skills

VoIP networks

CUCM administration

RightFax administration

Cisco routing

PBX management

Tools

Cisco CUCM

Job description

Unified Communications Manager - Information Technology

Job ID: 1025656 New York , New York Job Type: Contract To Hire Added - a day ago

Job Description

A client of Innova Solutions is immediately hiring for a Unified Communications Manager

Position type: Contract

Duration: 12+ months

Location: New York, NY 10037(Onsite)

As a Unified Communications Manager, you will:

• Must be able to work independently with minimum supervision, troubleshoot complex routing / switching issues.
• Hands on expert experience in architecture/design, implementation & administration of data/VoIP networks
• Hands on expert experience in architecture/design, implementation & administration of Right fax enterprise architecture
• Hands on expert experience in Mobile carrier/radio carrier systems.
• Leads the research, selection, development, and integration of new technologies to meet the goals and objectives of the organization
• Responsible for diagnosing and/or resolving problems in response to reported incidents involving
• RightFax, mobile devices, Cisco VOIP, and PBX network components.
• Oversee DAS Technology at all Client locations.
• General maintenance of telecommunication equipment, circuits and phones
• Assist in configuring and installing various CISCO IP Phone models on CUCM various versions
• Perform move adds and changes on Cisco Unity Connection
• Maintain and troubleshoot CISCO VG224 Analog Gateways.
• Perform other duties as assigned
• In Depth technical knowledge and experience of CISCO routers and switches (Nexus), advanced routing/switching, platform configuration and basic network security
• Working with Telecom carriers during implementations and outages
• Hands on experience in voice, WiFi gateway and controller setup and maintenance
• Following establishes organization change and release management procedures, naming standard and other internal processes and procedures for managing daily activities and changes
• Staying abreast of industry trends in order to proactively identify areas for growth, improvement, and development with the capability to implement industry’s best practices
• Leading network project implementations and implement, and integrate network solutions based on Cisco and third-party technologies including
• Performs trending analysis for chronic issue resolution and remediates escalated network issues
• Analyzes converged network traffic and reports to management on results
• Driving improvements in network process, efficiency and standardization
• Leading and guiding junior network staff

The ideal candidate will have:

• Responsible for diagnosing and/or resolving problems in response to reported incidents involving RightFax, mobile devices, Cisco VOIP, and PBX network components.
• In Depth technical knowledge and experience of CISCO routers and switches (Nexus), advanced routing/switching, platform configuration and basic network security
• Assist in configuring and installing various CISCO IP Phone models on CUCM various versions
• Experience in Managing the team and Working with Telcom Vendor.

This position is only open to applicants who can be engaged on a W-2 basis. 1099 contractors and Corp-to-Corp arrangements will not be considered for this position.

Pay Range*: $ 80 - $85/per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website : https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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Job ID: 1025656 New York , New York Job Type: Contract To Hire Added - a day ago