Unified Communications Engineer - TS/SCI w/Poly

General Dynamics Information Technology (GDIT); Maryland; On-site; USD 119,000 - 161,000; Full time

Benefits offered by this job

401K with company match

Paid time off

Health, dental and vision plans

Competitive compensation

Job summary

General Dynamics Information Technology (GDIT) is seeking a Unified Communications Engineer to join an experienced engineering team. The role focuses on operating, engineering, troubleshooting, and evolving an enterprise UC environment with Skype for Business, Teams, Pexip, Cisco Jabber, and VTC systems.

You will design interoperable solutions, troubleshoot complex issues, and partner with networking, security, and cloud teams to deliver new capabilities.

Qualifications

• Education: Bachelor's degree or equivalent is preferred.
• Experience: 5+ years in unified communications or related field.
• Security clearance level: TS/SCI with Polygraph.
• US citizenship is required.
• Ability to learn new communications platforms and integration technologies.
• Strong communication and collaboration skills.
• 8570 compliant with Security+ certification.

Responsibilities

• Engineer and support enterprise unified communications platforms, including voice, video, messaging, conferencing and collaboration services.
• Design and support interoperability solutions across multiple platforms.
• Learn and implement emerging UC technologies (e.g., Pexip) to enable Teams interop.
• Engineer collaboration between voice, video and messaging platforms and endpoints.
• Troubleshoot complex communications issues across signaling, media, authentication and networking.
• Partner with networking, security, infrastructure and cloud teams to deliver new capabilities.
• Continuously improve the UC environment for reliability, interoperability and user experience.

Skills

Skype for Business

Microsoft Teams

Pexip

Cisco Jabber

VTC systems

voice services

conferencing platforms

integrations

PowerShell

Tools

Skype for Business

Microsoft Teams

Pexip

Cisco Jabber

VTC systems

Job description

UNIFIED COMMUNICATIONS ENGINEER

Connect the Enterprise Through Unified Communications

We are looking for a Unified Communications Engineer to join and expand an experienced engineering team responsible for the enterprise collaboration and communications environment. This role is ideal for an engineer with strong Skype for Business knowledge. You will help operate, engineer, troubleshoot, and evolve an enterprise communications environment while learning and implementing new technologies that connect previously separate systems. This includes opportunities to work with Skype for Business, Microsoft Teams, Pexip, Cisco Jabber, VTC systems, voice services, conferencing platforms, and the integrations that allow them to communicate with one another.

What You’ll Do

• Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
• Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise.
• Learn and implement emerging UC technologies, including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
• Engineer collaboration between voice, video, and messaging platforms, including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
• Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
• Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities.
• Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability.

Why This Role?

Unified communications is changing rapidly.

Organizations are no longer operating a single voice or conferencing platform. Enterprise users expect to communicate across Teams, Skype, VTC, voice, video, and messaging platforms without having to understand what technology sits behind the connection.

Your job will be to help make that possible.

You will have the opportunity to work on problems such as:

• How do we connect Teams to an existing VTC environment?
• How do we allow different collaboration platforms to communicate?
• How do we connect voice, video, presence, and messaging across platforms?
• How do we introduce a new capability without disrupting the existing enterprise?
• How do we make the experience feel like one communications environment even when multiple technologies are operating underneath it?

If those problems sound interesting, this is an opportunity to become a key part of an engineering team that keeps the enterprise connected.

Nice to Have

• Experience with Microsoft Teams and Teams interoperability.
• Experience with Pexip or other video and collaboration interoperability platforms.
• Experience with Cisco Jabber and enterprise instant messaging.
• Experience supporting enterprise VTC systems and video endpoints.
• Experience with enterprise voice, SIP, telephony, or session management technologies.
• Experience integrating voice, video, messaging, and conferencing platforms.
• Experience with Cisco collaboration technologies.
• Experience with PowerShell, APIs, automation, or other engineering technologies.
• Experience supporting geographically distributed enterprise communications environments.

Our Mission Engineering Experience

Our mission supports 28 different IT engineering disciplines, creating an environment where engineers can build deep expertise while expanding into adjacent technologies and new areas of engineering.

Unified communications is one of the best examples of why that model matters. Modern collaboration doesn't live inside one platform. Voice, video, messaging, cloud collaboration, conferencing, networking, security, endpoints, and infrastructure all have to work together.

You will have the opportunity to grow beyond a single platform and become a broader Unified Communications Engineer. You may begin with deep Skype for Business expertise and then expand into Teams interoperability, Pexip, Cisco collaboration, VTC, voice, automation, cloud services, and other technologies as the enterprise evolves.

We are looking for someone who is curious enough to learn what they don't know, technically strong enough to troubleshoot what they do know, and motivated enough to help build what comes next.

Our engineering culture emphasizes ownership, technical growth, teamwork, and delivering high-quality results while maintaining a healthy balance between professional performance and family time.

What You’ll Need to Succeed

Bring your technology expertise and drive for innovation to GDIT. The unified communications engineer must have:

• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience
• Security clearance level: TS/SCI w/Poly
• US citizenship required
• Ability and willingness to learn new communications platforms and integration technologies.
• Ability to work independently, take ownership of technical problems, and operate effectively in a fast-paced engineering environment.
• Strong communication and collaboration skills.

Certification: Must be 8570 compliant with a Security + Certification

Annapolis Junction, MD

GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI-powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

#GlobalServices

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Total Rewards at GDIT:

• variety of medical plan options, some with Health Savings Accounts
• dental plan options
• vision plan
• 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
• full flex work weeks where possible
• variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
• short and long-term disability benefits
• life, accidental death and dismemberment insurance
• personal accident, critical illness and business travel and accident insurance

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at https://gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans