Unified Communications Engineer (TRAVEL REQUIRED)

General Dynamics Information Technology; Washington (District of Columbia); On-site; USD 104,000 - 142,000; Full time

Job summary

Join a leading company as a Unified Communications Engineer, where you'll transform technology into opportunity. With positions available at various levels, you will manage and optimize telecommunications systems, ensuring efficient operations and supporting critical IT infrastructure. Enjoy a hybrid work environment with significant travel, and benefit from a comprehensive benefits package including 401K and paid education.

Benefits

401K

Health and wellness packages

Career development

Paid education

Cutting-edge technology

Paid time off

Qualifications

• 5+ years of related experience required.
• US Citizenship required.
• Experience with Avaya and MSTP systems.

Responsibilities

• Manage and troubleshoot Avaya and MSTP systems.
• Oversee MSTP configuration and endpoint connectivity.
• Resolve technical issues and ensure efficient operations.

Skills

End Users

Telecommunications

Telecommunication Systems

Troubleshooting

Unified Communications

Education

Bachelor's degree

Tools

Avaya

MSTP

Cisco

Microsoft TAC

Power BI

VCenter

VMware

Calabrio

Operation Manager

Job description

Type of Requisition: Regular

Clearance Level Must Currently Possess: Top Secret

Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph

Public Trust/Other Required: None

Job Family: Telecommunications

Job Qualifications:

• Skills: End Users, Telecommunications, Telecommunication Systems, Troubleshooting, Unified Communications
• Certifications: None
• Experience: 5+ years of related experience
• US Citizenship Required: Yes

Job Description:

Transform technology into opportunity as a Unified Communications Engineer with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Unified Communications Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.

Positions are available at three levels:

Senior Unified Communications Engineer

• Manage and troubleshoot Avaya and MSTP systems.
• Oversee MSTP configuration and endpoint connectivity.
• Resolve technical issues, troubleshoot performance problems, and ensure efficient operations.
• Configure and optimize Avaya and MSTP solutions to meet business needs.
• Experience with Avaya, MSTP, Cisco, Microsoft TAC, Power BI, SAFe.
• Bachelor’s degree and at least 5 years of related experience.
• Substitutions: Training Certificate (2 years undergraduate + 5 years experience), No Degree (10 years experience), MA/MS (4 years experience).

Mid-Level Unified Communications Engineer

• Manage and support Microsoft Domain environment for Legacy and EVoIP.
• Maintain Call Recording systems.
• Experience with Microsoft Domain, Windows Admin (DNS, IIS, DHCP, GPM), VCenter, VMware, Calabrio, Operation Manager.
• Bachelor’s degree and at least 2 years of related experience.
• Substitutions: Training Certificate (2 years undergraduate + 2 years experience), No Degree (5 years experience), MA/MS (no experience required).

Junior Unified Communications Engineer

• Support Microsoft Domain environment and Call Recording systems.
• Create and manage O&M accounts, troubleshoot, and perform routine maintenance.
• Experience with Microsoft Domain, Windows Admin, VCenter, VMware, Calabrio, Operation Manager.
• Bachelor’s degree and at least 1 year of related experience.
• Substitutions: Training Certificate (2 years undergraduate), No Degree (4 years experience).

Clearance: Top Secret (TS) with ability to obtain TS/SCI + CI Poly

Location: 75% travel, 25% onsite in Washington, DC

Benefits: 401K, health and wellness packages, career development, paid education, cutting-edge technology, paid time off.

Salary range: $104,409 - $141,259, depending on experience and location.

Work hours: 40 hours/week

Travel: 75-100%

Telecommuting: Hybrid

Work location: Washington, DC