Unified Communications Engineer (TRAVEL REQUIRED)

General Dynamics Information Technology; Massachusetts; On-site; USD 80,000 - 120,000; Full time

Job summary

Join a leading company as a Unified Communications Engineer where you'll manage and optimize Avaya and MSTP systems. Positions available at Senior, Mid, and Junior levels with opportunities for career growth and professional development. Enjoy competitive benefits including 401K matching and paid education.

Benefits

401K with company match

Health and wellness packages

Internal mobility and career growth opportunities

Paid education and certifications

Cutting-edge technology

Paid vacation and holidays

Qualifications

• 5 years of experience for Senior Engineer, 2 years for Mid, 1 year for Junior.
• Substitutions allowed for education based on experience.

Responsibilities

• Manage and troubleshoot Avaya and MSTP systems.
• Support Microsoft Domain environment for Legacy and EVoIP.
• Maintain Call Recording systems.

Skills

Avaya

MSTP

Cisco

Microsoft TAC

Power BI

Windows Admin

VCenter

VMware

Calabrio

Operation Manager

Education

Bachelor's degree

Job description

Transform technology into opportunity as a Unified Communications Engineer with GDIT.

A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'll be at the forefront of innovation and play a meaningful role in improving how agencies operate.

At GDIT, people are our differentiator. As a Unified Communications Engineer, you will help ensure today is safe and tomorrow is smarter. Our work depends on you joining our team.

Positions are available at the following three levels:

Senior Unified Communications Engineer

• Manage and troubleshoot Avaya and MSTP (Managed Secure Telephony Platform) systems.
• Oversee all engineering activities related to MSTP configuration and endpoint connectivity.
• Resolve technical issues, troubleshoot performance problems, and ensure efficient operations.
• Configure and optimize Avaya and MSTP solutions to meet business needs.
• Experience with Avaya, MSTP, Cisco, Microsoft TAC, Power BI, SAFe.
• Bachelor's degree and at least 5 years of related experience.
• Substitutions Allowed: Certificate of Training (2 years undergraduate + 5 years experience), No Degree (10 years experience), MA/MS (4 years experience).

Unified Communications Engineer Mid

• Manage and support the Microsoft Domain environment for Legacy and EVoIP, ensuring functionality, security, and performance.
• Maintain Call Recording systems, ensuring proper configuration and operation.
• Experience with Microsoft Domain, Windows Admin (DNS, IIS, DHCP, GPM), VCenter, VMware, Calabrio, Operation Manager.
• Bachelor's degree and at least 2 years of related industry experience.
• Substitutions Allowed: Certificate of Training (2 years undergraduate + 2 years experience), No Degree (5 years experience), MA/MS (no experience required).

Unified Communications Engineer Jr

• Manage and support the Microsoft Domain environment for Legacy and EVoIP.
• Oversee and maintain Call Recording systems.
• Create and manage O&M accounts, troubleshoot, and perform routine maintenance.
• Experience with Microsoft Domain, Windows Admin, VCenter, VMware, Calabrio, Operation Manager.
• Bachelor's degree and at least 1 year of experience.
• Substitutions Allowed: Certificate of Training (2 years undergraduate), No Degree (4 years experience).

Clearance: Top Secret (TS) with ability to obtain TS/SCI access + CI Poly.

Location: 75% travel, 25% onsite in Washington, DC.

GDIT Benefits

• 401K with company match
• Health and wellness packages
• Internal mobility and career growth opportunities
• Paid education and certifications
• Cutting-edge technology
• Paid vacation and holidays