Unified Communications Engineer

Peraton; Washington (District of Columbia); On-site; USD 146,000 - 234,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k)

Parental leave

Company paid holidays

Job summary

Peraton in Arlington, VA seeks an experienced Unified Communications Engineer to join the Network and Unified Communications Architecture team. You will help ensure the health, security, and performance of enterprise voice and collaboration systems across a complex network.

Responsibilities include design and deployment support, monitoring, incident resolution with vendors, and maintaining DoD IA compliance.

Qualifications

• Active Top Secret/SCI clearance is required.
• Bachelor's degree in Computer Science and 12 years of related experience or equivalent education/training.
• Active CCNP-Collaboration certification.
• Self-driven and resourceful in achieving goals independently as well as in cooperation with others.
• Flexibility to adjust to changing requirements, schedules, and priorities.
• Ability to socialize ideas, make recommendations, and gather team consensus.

Responsibilities

• Ensure operational health, availability, and security of enterprise voice and collaboration systems within a complex network architecture.
• Provide engineering support for design, implementation, monitoring, troubleshooting, and analysis of firewalls, IDS, VPNs, unified communications platforms, and security controls.
• Develop and maintain system specifications, architecture designs, integration plans, test plans, and all required technical documentation.
• Maintain compliance with DoD IA requirements and ensure service performance indicators are met or exceeded.
• Collaborate with agency Network Engineers and Network Operations personnel to support enterprise infrastructure initiatives and modernization.
• Coordinate with vendors to ensure timely resolution of escalated technical issues.
• Escalate critical incidents to vendor engineering teams and monitor resolution through completion; work with Tier III teams to resolve issues.

Skills

Top Secret/SCI clearance

CCNP-Collaboration

Strong communication

Independent worker

Team collaboration

Education

Bachelor's degree in Computer Science

Tools

Solarwinds

Splunk

Variphy

Ticketing system

Job description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we're keeping people around the world safe and secure.

Program Overview

Peraton provides a secure, worldwide, high-performance communications network comprised of real-time interactive applications operating over a dedicated IP backbone with secure services for complex national and worldwide executive-level communications. Peraton provides the O&M of the network infrastructure and its components, integration for development of hardware and software solutions, and task support for the delivery of system, network, software, and security solutions.

About The Role

Peraton has served as the prime contractor for this program since its inception in the 1980's. We provide high-level government leaders with reliable secure voice, video, and fax communications anytime, anywhere, in any environment in support of day-to-day operations. We support a secure, worldwide, high-performance communications network comprised of real-time interactive applications allowing complex national and worldwide communications. Peraton provides the O&M of the network infrastructure and its components. We provide integration for development of hardware and software solutions, and engineering support for the delivery of system, network, software, and security solutions.

Peraton is seeking an experienced Unified Communications Engineer, to join our dynamic Network and Unified Communications Architecture team in Arlington, VA. We are seeking a proactive candidate who will not shy away from writing a test plan or reading through vendor’s technical documents to solve a problem and write a resolution report.

The Unified Communications Engineer is responsible for but not limited to:

• Ensure the operational health, availability, and security of enterprise voice and collaboration systems within a complex network architecture.
• Provide engineering support for the design, implementation, monitoring, troubleshooting, and analysis of firewalls, Intrusion Detection Systems (IDS), Virtual Private Networks (VPNs), unified communications platforms, and security controls and policies
• Develop and maintain system specifications, architecture designs, integration plans, test plans, and all required technical documentation.
• Maintain compliance with DoD Information Assurance (IA) requirements and ensure all service performance indicators are met or exceeded.
• Collaborate with agency Network Engineers and Network Operations personnel to support enterprise infrastructure initiatives and modernization efforts.
• Coordinate with vendors and premier support providers to ensure timely resolution of escalated technical issues.
• Escalate critical incidents to vendor engineering teams and monitor issue resolution through completion.Work closely with Tier III engineering support teams to resolve enterprise-level communications and networking issues.

Qualifications

Required

• An active/current Top Secret/SCI security clearance is required.
• Bachelor's degree in Computer Science or related field and 12 years of related experience or a commensurate combination of education, training and experience is required.
• An active CCNP-Collaboration certification.
• Self-driven and resourceful in achieving goals independently as well as in cooperation with others.
• Flexibility to adjust to changing requirements, schedules, and priorities.
• The ability to socialize ideas, make recommendations, and gather team consensus to move forward.

Desired

• Exceptional verbal, written (including the development of CONOPS and procedural documentation), interpersonal, and presentation skills.
• Experience with the ITIL library in support of incident and change management.
• Experience with a maintenance ticketing system to manage incidents and problems.
• Knowledge of Solarwinds, Splunk, and Variphy monitoring systems.
• Previous experience supporting a government and/or Department of Defense customer.

Details

Target Salary Range: $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

EEO

Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.