Unified Communications Engineer

Johnson Brothers Liquor Company; Saint Paul (MN); On-site; USD 67,000 - 90,000; Full time

Benefits offered by this job

Health Benefits

401(k) with match

Paid time off (PTO)

Parental leave

Job summary

Johnson Brothers is seeking a Unified Communications & Collaborations (UCC) Engineer to own and evolve end-user collaboration technologies across regions. You will lead with Microsoft Teams, OneDrive, and SharePoint, manage AV rooms, and drive automation for secure, modern collaboration.

The role requires 4+ years in UC environments, automation skills, and experience with AV, conditional access, and endpoint security. Join a long-standing family-owned distributor delivering top beverage brands.

Qualifications

• 4+ years hands-on experience in unified communications with Teams & Zoom.
• Automation skills using PowerShell, Graph API, and scripting for deployment/configuration/remediation.
• Experience with AV conferencing, conditional access, device compliance, and endpoint security.

Responsibilities

• Own config and lifecycle of AV conference rooms.
• Document troubleshooting workflows for end users.
• Build and automate deployment, configuration, and compliance workflows.
• Own printers and Papercut management.
• Establish standards, baselines, and support documentation.
• Provide escalation support with root-cause analysis.
• Collaborate with support, security, and business teams.

Skills

UC Engineer

Microsoft Teams

Zoom

PowerShell

Graph API

Scripting

AV conferencing

Conditional access

Device compliance

Endpoint security

Documentation

Diagrams

Tools

Microsoft Teams

SharePoint

OneDrive

Papercut

Job description

Job Description:

Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world’s top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!

What You’ll Contribute

We are seeking a highly skilled and motivated Unified Communications & Collaborations (UCC) Engineer responsible for owning and evolving end user collaboration technologies. This role provides leadership and support with Microsoft Teams, OneDrive, SharePoint, audio/video conferencing, and print solutions. Develops automation and lifecycle management ensuring a secure, consistent, and modern unified collaboration experience across all regions. The position adheres to architectural direction, establishes standards, and drives continuous improvement to maintain a highly reliable and intuitive, end user unified communications and collaboration experience.

Candidate Profile

Required Education and Experience

• 4+ years of hands‑on experience developing and supporting unified communications environments using Microsoft Teams and Zoom.
• Automation skills using PowerShell, Graph API, and scripting for deployment, configuration, and remediation.
• Experience with audio/visual conferencing, conditional access, device compliance, and endpoint security platforms.
• Strong planning, documentation, and diagramming skills.
• A continuous‑improvement mindset centered on building stable, scalable, supportable solutions.

Preferred

• Demonstrated experience engineering and supporting collaboration platforms and related capabilities into a large, geographically distributed environment.

Core Work Activities

• Own the configuration, and lifecycle management of audio/video conference rooms.
• Document troubleshooting workflows for end users.
• Build and automate deployment, configuration, and compliance workflows.
• Own and manage printers and management solutions like Papercut.
• Establish standards, baselines, and support documentation to achieve operational excellence.
• Provide escalation support with a focus on deep root cause analysis and corrective actions.
• Partner cross‑functionally with support, security, and business teams to deliver intuitive and supportable collaboration solutions.
• Manage SharePoint document libraries and other knowledge bases.
• Using feedback pipelines to develop long‑term solutions addressing reoccurring issues.
• Anticipate needs and change related to projects and business strategy.
• Lead monitoring, reporting, and continuous improvement of A/V conferencing systems with a focus on reliability.

Delivering Technology

A collaborative partner who communicates clearly with both technical and non‑technical teams. A natural mentor who elevates others through guidance and knowledge sharing. An advocate for great user experience—balancing security, reliability, and simplicity. Work with engineering teams to deliver scalable solutions to simplify, automate and eliminate technical debt.

IT Governance

Develop and provide operational insights such as compliance, security status, and configuration management. Develop and maintain detailed standards, process, and control documentation.

The expected pay range for this role is $ 66,849.68 - $ 90,104.36. It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon several factors, including but not limited to the candidate’s qualifications, education, experience, internal equity, union status (where applicable) and alignment with market data.

Benefits

• Johnson Brothers offers eligible team members and their dependents comprehensive health benefits and programs, which include medical, dental, vision, life insurance, health savings and flexible spending accounts.
• Other benefits for eligible team members include 401(k) with an employer match, short term disability coverage, company‑paid long term disability insurance, generous paid time off (PTO) plans and paid parental leave.

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.

Worker Sub‑Type: Regular Time Type: Full time

Johnson Brothers is a third‑generation, family‑owned wine, beer, and spirits distributor founded in 1953 by Lynn Johnson in Saint Paul, Minnesota. Guided by its founding values of work ethic, teamwork, excellence, innovation, passion, and integrity, the company partners with top-tier suppliers to deliver a world‑class portfolio and exceptional service to customers across 25 states. The company was recognized by Newsweek as one of America’s Most Trustworthy Companies for three consecutive years (2023–2025).

Learn more at johnsonbrothers.com | LinkedIn | Instagram.