Unified Communications Engineer

MANTECH; Chantilly (VA); On-site; USD 110,000 - 150,000; Full time

Job summary

MANTECH seeks a motivated Unified Communications Engineer to join our team onsite in Chantilly, VA. You will design, implement, and maintain mission-critical voice, video, and networking solutions within a secure environment.

The role requires CCNA or higher, IAT II, and experience with VoIP/VTC, QoS, and Cisco tools. Expect hands-on upgrades, system patching, and collaboration with cybersecurity teams to ensure RMF compliance.

Qualifications

• Bachelor's degree or higher with relevant UC/VoIP experience.
• CCNA certification and IAT II or higher are required.
• Experience with converged Voice/VTC in Windows LAN/WAN environments.

Responsibilities

• Perform firmware and hardware upgrades to deliver UC services.
• Analyze metrics and ensure schedule compliance with customer guidelines.
• Identify operational risks and present mitigation recommendations.
• Resolve voice and video issues with vendor VTC systems.
• Coordinate with cybersecurity teams to satisfy requirements and maintain certifications.
• Plan and coordinate voice/data installations and RMF patching.

Skills

VoIP

VTC

IP Networking

DHCP & DNS

CCNA

IAT Level II

Security+

Education

Bachelor's degree

Associate's degree

High School Diploma

Tools

Cisco Unified Communications Manager

Unity Connection

Emergency Responder

Cisco Prime

TMS

CMS

ESX

Job description

MANTECH seeks a motivated, career and customer-oriented Unified Communications Engineer to join our team in Chantilly, VA. This is an onsite position. This role supports the design, implementation, and maintenance of mission‑critical voice, video, and networking solutions within secure environment.

Responsibilities Include But Are Not Limited To

• Perform system firmware and hardware upgrades to deliver high-quality Unified Communications services to the workforce
• Analyze program metrics, ensure schedule compliance with customer guidelines, and recommend corrective actions
• Identify operational risks and present structured mitigation recommendations to management.
• Solve operational voice and video challenges and diagnose/resolve issues with vendor-specified video teleconferencing systems
• Interface directly with cybersecurity teams to satisfy requirements, track POAMs, and maintain system certifications
• Plan, evaluate, and coordinate local and remote voice/data communications equipment installations
• Schedule and perform periodic system patching and maintenance to ensure RMF compliance

Minimum Qualifications

• Bachelor's degree with 7+ years of Voice over IP (VoIP) or Video Teleconferencing (VTC) system implementation experience, or an An associates degree with 9+ years of experience, or a High School Diploma with 13+ years of experience may be substituted for a degree
• 5+ years of IP networking experience, including DHCP and DNS configuration
• Current CCNA certification or higher, ex., CCNP or CCIE
• Current IAT level II certification, ex., Security+
• Obtain IT level III certification, SecurityX, CASP+ within 6 months of hire
• Experience providing converged Voice/VTC solutions in MS Windows LAN/WAN environments
• Experience designing and implementing Voice or Video Quality of Service (QoS) solutions and using core Cisco tools, ex., Communications Manager, Unity Connection, Emergency Responder, Prime, TMS, CMS, or ESX

Preferred Qualifications

• Master's degree (M.A./M.S.) in a technical discipline
• CCNP Collaboration certification
• Possess ITIL Foundations Certification
• Demonstrated experience working in a SAP environment as a Unified Communications Engineer

Clearance Requirements

• Current or active Top Secret clearance with SCI eligibility
• Eligibility to obtain Special Access Program (SAP) information access

Physical Requirements

• The person in this position must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.