Unified Communications Engineer

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 44,000 - 79,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off & holidays

Tuition reimbursement

Employee wellness program

Discounts on services

Job summary

Mercy Medical Center in Baltimore, MD is seeking a Unified Communications Engineer to support an enterprise UC and network environment. You will participate in telecommunication design, implementation and ongoing support to ensure reliable communications across the organization.

Ideal candidates have 3–5 years of IT experience focused on Networking or Unified Communications, plus a high school diploma or GED.

Qualifications

• Must have a high school diploma or GED.
• 3–5 years of IT experience with emphasis on Networking or Unified Communications.
• Experience in enterprise telecommunication and UC environments preferred.

Responsibilities

• Support telecommunication and network design, implementation, and ongoing support for enterprise UC.

Skills

Networking

Unified Communications

Education

High school diploma or GED

Job description

Summary

Join Our Team at Mercy Medical Center - Now Hiring a Unified Communication Engineer!

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.

Responsibilities

The Unified Communication Engineer will support an enterprise level Unified Communications Solution and enterprise network. Responsibilities include supporting both telecommunication and network design, implementation, and support.

Education and Work Experience:

• Must possess a high school diploma or GED
• 3 -5 years of experience in Information Technology, with an emphasis on Networking or Unified Communications

Min

USD $31.94/Hr.

Max

USD $57.49/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and "catch up" provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.