Unemployment Insurance Tax Analyst (Remote)

Thomas & Company; Nashville (TN); Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented Unemployment Insurance Tax Analyst to join their dynamic team. In this role, you will verify and monitor clients' UI tax rates while identifying savings opportunities and acting on their behalf with state agencies. You will collaborate across departments to deliver exceptional service and educate clients about the Unemployment Cost Control Program. This position offers the chance to work in a supportive environment that values innovation and personal growth, making a real impact on clients' operations and financial efficiency.

Qualifications

• Associate degree required; Bachelor's preferred.
• 6+ months of experience with unemployment-related matters.

Responsibilities

• Analyze and verify UI tax rate notices and file protests if necessary.
• Consult with clients on various UI tax issues and ensure compliance.

Skills

Analytical Skills

Attention to Detail

Communication Skills

Organizational Skills

Time Management

Education

Associate Degree

Bachelor's Degree

Tools

Microsoft Office Suite

T&C Proprietary Applications

Job description

Who we are:

As the largest privately held service provider in our industry, Thomas & Company stands at the forefront of delivering innovative and comprehensive solutions that help businesses optimize their operations and manage critical aspects of human resources. We specialize in offering unmatched unemployment cost control, employment verification, and tax credit services, all designed to reduce financial risk, streamline processes, and drive cost efficiency for our clients.

Our culture:

We believe that success starts with people. We are committed to fostering a culture of innovation, collaboration, and growth. Our mission is to empower our employees to thrive both professionally and personally, offering an environment where creativity and diverse ideas flourish.

We are not just a company-we are a community of passionate individuals dedicated to making a real impact. From dynamic team-building opportunities to leadership development programs, Thomas & Company invests in its people at every level. Our supportive workplace is built on the foundation of our core values a shared vision for enabling success. Our winning culture has earned us recognition as a five-time Tennessean Top Workplace and two (and counting) USA Today Top Workplace.

Whether you're looking for a challenge, a place to grow your career, or a team that values your contributions, Thomas & Company offers endless opportunities to make a difference. Join us and become part of a team where your ideas are heard, your potential is recognized, and your career can truly flourish.

The position:

The position of Unemployment Insurance (UI) Tax Analyst verifies, audits, and monitors clients' UI tax rates. The Analyst will also evaluate various savings opportunities for clients as they arise. They will act on behalf of our clients with the applicable state unemployment agencies to inquire about and resolve issues related to their unemployment tax account(s). This position also requires coordination with other departments to produce deliverables to clients and prospective clients.

Essential Duties and Responsibilities

• Analyze and verify UI tax rate notices, including the filing of protests of rate calculations (if necessary)
• Evaluate potential voluntary contribution and/or joint account opportunities where applicable
• Consult and strategize with clients on various UI tax issues
• Use professional discretion and judgement based on subject matter expertise to ensure our clients stay in compliance with various state laws, statutes, and regulations regarding UI tax matters
• Review M&A details and communicate activity to Tax Consulting & Recovery Services Department to ensure state compliance and project management
• Prepare registration forms for clients establishing new business(es) not related to M&A activity
• Assist in preparing and delivering comprehensive Annual Reports to clients
• Participate in the implementation process for new clients as needed
• Assist in the education and acclimation of new client to the Unemployment Cost Control Program, inclusive of but not limited to introductory phone calls and/or meetings, providing specific and thorough detail of all services provided by the Rate & Audit department
• Calculate future UI tax rate projections for clients as requested
• Respond to client inquiries in a timely manner
• Additional job functions include preparing Tax Impact Reports (TIR) and acting as back-up support for other T&C departments as needed regarding to UI tax matters

Requirements and Qualifications

• Associate degree required; Bachelors' degree preferred
• Proficiency in Microsoft Office Suite, internet, and T&C proprietary applications
• 6+ months of experience with unemployment-related matters
• An equivalent combination of education and experience will be considered
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Special Considerations and Prerequisites

• Ability to work independently, including the organization and prioritization of multiple tasks and projects, with little supervision
• Exhibit strong attention to detail, organizational, and time management skills
• Adaptable and able to change focus quickly
• Handle sensitive and confidential information as outlined in T&C handbook
• Exceptional written and oral communication skills with ability to act professionally and tactfully
• Maintain positive working relationships with clients, peers, team members, and leadership
• Consistent punctuality and attendance
• Travel may be required to client offices for report delivery, client education, and evolving tax issues