UNEMPLOYMENT COMPENSATION CLAIMS EXAMINER

DC Department of Human Resources; Washington (District of Columbia); On-site; USD 62,000 - 80,000; Full time

Job summary

DC Department of Employment Services in Washington, DC seeks a Claims Examiner in the Office of Unemployment Compensation, Benefit Payment Control Unit. The role focuses on reviewing and adjudicating unemployment claims to ensure proper eligibility and benefit payments under DC laws.

You will investigate overpayments, verify work performed by other examiners, interview claimants, and determine the appropriate benefits rate while following statutory requirements and ensuring program integrity.

Qualifications

• Specialized experience required: one year at the next lower grade level or equivalent.

Responsibilities

• Reviews, examinations, investigations, develops, and adjudicates unemployment claims to verify the work performed by other examiners and determine entitlement or disqualification.
• Interviews and assists individuals regarding erroneous claims and determines eligibility and entitlement to benefits.
• Determines eligibility by applying statutory requirements and assigns the highest benefits rate accordingly; responds to information inquiries on unemployment insurance.

Job description

Job Summary

This position is located in the Department of Employment Services, Office of Unemployment Compensation, Benefit Payment Control (BPC) Unit. The Office of Unemployment Compensation is responsible for planning, developing and administration of an unemployment insurance program pursuant to the provisions of the District of Columbia Unemployment Compensation Act and applicable federal laws.

The Benefit Payment Control Branch is a component of the Unemployment Insurance (UI) program and is responsible for promoting and maintaining the integrity of the UI program through prevention, detection, investigation, prosecution, and recovery of UI overpayments of unemployment compensation benefits made to claimants. It is also responsible for the investigation and determination of fraudulent and/or erroneous payment cases.

Duties And Responsibilities

Reviews, examines, investigates, develops, and adjudicates the full range of unemployment claims to verify the work performed by other claims examiners, to assess the errors found in writing and recommend ways to avoid such errors. Refers cases as authorized to the appropriate office for final adjudication and/or judicial review. Interviews and assists individuals regarding erroneous claims against the District of Columbia and other jurisdictions; makes a determination concerning the claimant's eligibility and entitlement to the benefits or disqualifications, when necessary.

Determines that all statutory requirements, (i.e. attachment to the labor market, able and available to work, attending school, receiving pension, retirement and/or annuity, etc.) relating to eligibility and entitlement for benefits have been met. Determines the highest benefits rate to which the claimant is entitled by applying the various alternatives provided in the basic law and subsequent amendments of the District of Columbia Unemployment Compensation Act. Responds to general information inquiries on Unemployment Insurance utilizing thorough and complete knowledge of technical provisions pertaining to eligibility, disqualifications and benefit payments under the District of Columbia Unemployment Compensation Act.

Qualifications And Education

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression.

Licensures, Certifications And Other Requirements

None

Work Conditions/Environment

The work is performed in a normal office setting.

Other Significant Facts

Tour of Duty: Monday-Friday 8:30 am- 5:00 pm or Varies

Promotion Potential: No known promotion potential

Duration of Appointment: Career Service - Term, NTE 13 Months

Pay Plan, Series and Grade: CS-991-09

Salary: $62,158- $80,032; Based on qualifications and funding

Collective Bargaining Unit (Union): This position is covered by AFGE Local 1000 Collective Bargaining Unit.

Position Designation: This position has been designated as Security sensitive therefore the incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability and as such, incumbents of this position shall be subject to criminal background checks, background investigations, and mandatory drug and alcohol testing, as applicable.

Residency Preference: Applicants claiming “Residency Preference” will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.