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Arch Insurance Group Inc. is seeking an Underwriting Service Specialist to support a new product within the Executive Assurance team. The role emphasizes workflow development, SOP creation, and cross-functional collaboration with underwriters and global teams.
The position requires initiative, data accuracy, and strong problem-solving skills, with base compensation ranging from $47,600 to $79,900 depending on location and experience.
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Description
At Arch, our operations teams help drive business growth by delivering exceptional service and efficient processes. This Underwriting Service Specialist role supports a new product within our Executive Assurance team, where workflows are still being established. We are seeking a creative problem solver with experience building workflows, developing SOPs, and driving change. The ideal candidate will be comfortable taking initiative, collaborating cross-functionally, analyzing information, resolving issues, and adapting to evolving business needs while partnering with underwriters, corporate resources, and global teams to meet key commitments.
Responsibilities
Policy & endorsement issuance
File documentation and set-up
Review account information for data entry into appropriate systems
Order, prepare and/or update reports
Policy Rating and/or initial entry into rating model
Processing of various underwriting transactions and requests
Correspond with brokers for information at Underwriter’s request
Booking/Invoicing
Coordinate services with other services units, as needed
Other duties and special projects as assigned
Key Competencies
Critical Thinking
Organized
Ability to Prioritize
Analytical and problem solving ability
Detail-oriented
Customer-focused
Collaborative and team-oriented
Self directed showing personal accountability and sense of urgency
Strong communication and organizational skills
Education And Experience
Bachelor’s Degree preferred
2+ Years experience in same or related field preferred
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$47,600 – $79,900 dependent on location.