Underwriting Support Coordinator

Aflac; United States; Remote; USD 40,000 - 55,000; Full time

Job summary

Aflac, a Fortune 500 leader in voluntary insurance, is looking for an individual to join their remote team. This role involves coordinating vendor processes and providing assistance to applicants, emphasizing communication and organizational skills. With a strong focus on customer service, the position offers a competitive salary and myriad benefits, tailored to support the well-being of their employees.

Benefits

Medical coverage

Dental coverage

Vision coverage

401(k) plans

Annual bonuses

20 days PTO

11 paid holidays

Flexible spending accounts

Aflac supplemental policies

Stock purchase opportunities

Qualifications

• 1 year of related insurance experience is required.
• Group Insurance product knowledge preferred.

Responsibilities

• Coordinates vendor process including data input and scheduling.
• Communicates directly with applicants for guidance.
• Performs routine clerical tasks for the underwriting department.

Skills

Verbal communication

Written communication

Customer service

Organizational skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Job description

Salary Range: $40,000 - $55,000

Job Posting End Date: June 25th 2025

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all…The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.

Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac?

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Good verbal and written communication skills

• Works well independently and as part of a team

• Strong customer service skills

• Proven organizational and coordination skills

• Experience with Microsoft Office Suite

Education & Experience Required

• High School Diploma or Equivalent
• 1 year of related insurance experience

Or an equivalent combination of education and experience

Education & Experience Preferred

• Group Insurance product knowledge and understanding – Life, Disability and Absence.

Principal Duties & Responsibilities

• Coordinates vendor process including data input, scheduling assistance and following up with

vendor on paramedical exam and medical records orders

• Communicates directly with applicants providing information and guidance through the

requirements gathering process

• Under general supervision performs routine duties and tasks; follows established procedures or

instructions to resolve routine questions and problems, or relies on experience and judgment to

resolve non-routine issues, assigned tasks, and goals

• Compiles data and performs routine clerical tasks to relieve underwriter of administrative details,

using knowledge of underwriting and policy-issuing procedures; maintains related files; provides

general administrative support to the underwriting department

• Completes MIB searches and processes undeliverable mail including uploading of documents

• Develops a strong working knowledge of administrative systems, procedures and vendor portals

• Performs other duties as required

Total Rewards

The salary range for this job is $40,000 to $55,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.