Underwriting Supervisor

Heritage Mga Llc; Johnston (RI); On-site; USD 90,000 - 130,000; Full time

Job summary

Heritage Insurance Holdings, Inc. in Johnston, RI seeks an Underwriting Supervisor to manage underwriting activities, guide risk selection, and support production growth. The role directs the team's workload to meet service standards and maintain profitable results.

You will build agency relationships, supervise staffing, train staff on procedures, and ensure compliance with underwriting guidelines while collaborating with cross-functional partners.

Qualifications

• Bachelor's Degree preferred; applicable experience may substitute.
• 5+ years of progressive Property and Casualty underwriting or related experience.
• Ability to translate quantitative and qualitative metrics into decision making.
• Ability to travel to agent, vendor, or conference locales.
• Strong interpersonal, communication and teamwork skills.
• Ability to use discretion, critical thinking, and independent judgment.
• Ability to successfully multi-task.

Responsibilities

• Lead and manage underwriting team to meet portfolio objectives and profitability.
• Improve ease of doing business and remove obstacles to doing business with the Company.
• Train and support the team on new processes, procedures, systems, and guidelines.
• Coordinate underwriting related system changes.
• Ensure proper staffing levels to achieve expectations while managing costs.
• Use discretion and independent judgment to resolve issues.
• Participate in performance reviews and disciplinary actions.
• Communicate job expectations by planning, monitoring, and appraising results.
• Build and maintain relationships with agents and vendors; travel as needed.
• Define and implement underwriting strategy and policies for responsible product lines.
• Oversee review and approval for complex cases.
• Ensure compliance with risk criteria and guidelines; manage processing.
• Develop company responses to regulatory and consumer agencies.
• Implement profitability initiatives and quality objectives.
• Participate in cross-functional teams on corporate initiatives.
• Communicate professionally with all stakeholders.
• Maintain integrity of company and products per regulations.

Skills

Interpersonal skills

Teamwork

Communication

Decision making

Multitasking

Education

Bachelor's degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Underwriting Supervisor

Full Time Johnston, RI, Johnston, RI, US

Job Summary

The Underwriting Supervisor is responsible for the management of Underwriting, including profitable risk selection and production support. Directly manages the Team workload to ensure service standards are met. Manages risk selection in assigned states based on guidelines to ensure growth and profitability. Builds and maintains good agency relationships.

Essential Duties and Responsibilities

• Manages, develops, and directs activities of the team to achieve Company portfolio management objectives and financial plans, including new business, retention, policies in force growth and optimization, and loss ratio improvement.
• Actively works to improve the ease of doing business & eliminates obstacles to doing business with the Company.
• Trains and supports the team on new processes, procedures, systems, and guidelines.
• Coordinates underwriting related system changes.
• Ensures proper staffing levels are always maintained to achieve expectations, while actively working to improve efficiencies, operate within the department budget and lower costs.
• Uses discretion and independent judgment to make decisions and resolve operational issues.
• Actively participates in the daily management of the department, including involvement in performance reviews and disciplinary actions/plans.
• Communicates job expectations by planning, monitoring, and appraising job results.
• Builds and maintains effective relationships with agents and vendors. Travels to agent or vendor locales as needed.
• Defines and implements underwriting strategy and operational policies for responsible product lines.
• Oversees the review and approval process for recommendations on complex cases.
• Ensures compliance with risk selection criteria and underwriting guidelines; oversees new business, endorsement, and renewal/nonrenewal processing; ensures proper use of underwriting authority.
• Develops the Company response to requests from State Departments of Insurance, the Better Business Bureau, and other agencies.
• Implements and facilitates profitability initiatives and quality objectives.
• Actively participates as a subject matter expert on cross-functional teams supporting corporate initiatives as needed.
• Communicates with co-workers, management, clients, vendors, and others as needed in a courteous and professional manner.
• Maintains the integrity of the company and products offered by complying with federal and state regulations as well as company policies and procedures.
• May handle special projects and perform other duties and responsibilities as assigned.

Job Qualifications

• Bachelor's Degree preferred. Applicable experience may substitute for some of the education requirements.
• 5 or more years of progressive Property and Casualty underwriting or related experience including claims, agency, etc.
• Ability to translate quantitative and qualitative metrics (unit economics) into decision making and critical thinking.
• Ability to travel to agent, vendor, or conference locales.
• Strong interpersonal, communication and teamwork skills. Ability to effectively interact with all levels of internal and external business partners.
• Ability to use discretion, critical thinking, and independent judgment to resolve issues and improve processes.
• Ability to successfully multi-task.

General Information

All employees must pass a pre-employment background check. Other checks may be needed based on position: driving history, credit report, etc.

The preceding job description has been designed to indicate the general nature of the work performed; the level of knowledge and skills typically required; and the usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Heritage Insurance Holdings, Inc. is an Equal Opportunity, Aff…