Underwriting Quality & Governance Analyst

Clearbrook Group Services Inc.; Richmond (VA); On-site; USD 59,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Professional development opportunities

Performance-based incentives

Job summary

Clearbrook Group Services Inc. in Richmond, VA, is seeking an Underwriting Quality Analyst to strengthen underwriting governance.

You will perform quality reviews, audit support, data analysis, and documentation maintenance to improve accuracy and compliance across underwriting activities. This role partners with auditors, underwriters, and operations to identify trends, drive process improvements, and deliver metrics, scorecards, and dashboards that inform leadership decisions.

Qualifications

• 2-5 years of experience in insurance, underwriting support, underwriting operations, data quality, compliance support, or a related environment preferred.
• Advanced working knowledge of Microsoft Office 365, including Microsoft Excel.
• Demonstrated ability to work accurately with large amounts of data and detailed documentation.
• Ability to quickly learn new systems and software.
• Strong written and verbal communication skills, with the ability to summarize findings clearly and professionally.
• Excellent analytical skills, attention to detail, and ability to identify trends or inconsistencies.
• Project coordination skills with the ability to balance and prioritize competing deadlines.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Perform quality review and audit support activities on underwriting transactions to assess adherence to guidelines and policies.
• Support auditors by compiling review data, validating file information, and preparing workpapers.
• Analyze quality results and conduct root cause analysis to identify patterns and improvement opportunities.
• Prepare audit metrics, quality scorecards, dashboards, and presentations.
• Maintain SharePoint sites and documentation and assist in process map and SOP development.
• Communicate findings clearly with leadership and business partners.
• Assist in reporting automation and governance tooling enhancements.
• Perform other duties as requested.

Skills

Industry experience

Excel

Data analysis

Communication

Project coordination

Independent work

Tools

SharePoint

Power BI

Microsoft Excel

Job description

Clearbrook Group Services Inc. in Richmond, VA, is seeking an Underwriting Quality Analyst to strengthen underwriting governance.

You will perform quality reviews, audit support, data analysis, and documentation maintenance to improve accuracy and compliance across underwriting activities. This role partners with auditors, underwriters, and operations to identify trends, drive process improvements, and deliver metrics, scorecards, and dashboards that inform leadership decisions.