Underwriting Processing & Policy Servicing Associate

Chubb European Group Ltd.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Chubb seeks an Underwriting Assistant (Processing Center) for Global Casualty, Centralized Operations Unit, Philadelphia, PA to provide policy servicing and underwriting support to the Major Complex unit.

The role involves registrations, issuance, data accuracy, branch collaboration, system usage, audits, and timely processing of requests. Strong communication, detail orientation, and the ability to work independently in a fast-paced environment are essential.

Qualifications

• Business or Risk Management degree a plus.
• 3-5 years commercial casualty underwriting support experience a plus.
• Must operate effectively in a time-sensitive, high-volume environment.
• Strong data entry and computer skills including MS Word, MS Excel (Windows 10).
• Willingness to take ownership for assigned work and production output.
• Commitment to quality.
• Strong communications skills, written and verbal.
• Ability to work independently, but also support a team environment.
• Strong organizational and prioritization skills.
• Must be detail oriented.
• Flexible and adaptable to change.
• Must multi-task and change direction quickly.

Responsibilities

• Provide underwriting support to Global Casualty Major Complex unit.
• Complete registrations and policy issuance; post bind transactions timely.
• Ensure premiums are registered correctly in the tracking system.
• Communicate with branch offices to gather accurate policy data.
• Identify and use systems/forms to submit policies to clients.
• Maintain service standards in production, service, support and customer service.
• Monitor queues to ensure timely processing of requests.
• Identify and report system issues to appropriate areas.
• Provide training and assistance as required.
• Process enrollments in ACEWrap folder within 48 hours.
• Follow underwriting guidelines for subcontractor enrollments.
• File correspondence in the correct Wrap Up Account folder.
• Report system issues to management or appropriate parties.
• Log subcontractor endorsements and comp filings.
• Ensure procedural compliance; do not deviate from documented procedures.
• Support quality through audits, reviews, and feedback.
• Perform other duties and special projects as assigned.

Skills

Data entry

MS Word

MS Excel

Communication

Time management

Detail oriented

Education

Business or Risk Management degree

Tools

MS Word

MS Excel

Job description

Chubb seeks an Underwriting Assistant (Processing Center) for Global Casualty, Centralized Operations Unit, Philadelphia, PA to provide policy servicing and underwriting support to the Major Complex unit.

The role involves registrations, issuance, data accuracy, branch collaboration, system usage, audits, and timely processing of requests. Strong communication, detail orientation, and the ability to work independently in a fast-paced environment are essential.