Underwriting Assistant

Chubb Ltd.; Philadelphia (Philadelphia County); On-site; USD 45,000 - 65,000; Full time

Job summary

Chubb Ltd. in Philadelphia, PA is seeking an Underwriting Assistant (Processing Center) to provide underwriting support for Global Casualty in the Centralized Operations Unit. The role focuses on policy servicing, data accuracy, and timely processing of registrations and post-bind transactions.

The successful candidate will work with branch offices, utilize standard forms and systems, and contribute to service excellence across production, data integrity, and customer interactions.

Responsibilities

• Provide superior policy servicing and underwriting support to the Global Casualty Major Complex business unit.
• Complete registration and policy issuance activities; including post bind transactions timely and accurately.
• Ensure premiums are registered correctly and accurately reflected in the department tracking system.
• Communicate with branch offices to gather data and ensure accuracy of policy information.
• Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients.
• Maintain/exceed service standards in the areas of production, service, support and customer service/job approach.
• Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries.
• Identify and communicate system related issues to appropriate areas.
• Provide training and assistance as required.
• Perform other duties and special projects as assigned.

Job description

Underwriting Assistant (Processing Center) Global Casualty, Centralized Operations Unit (COU) Philadelphia, PA

Major Duties and Responsibilities:

• Provide superior policy servicing and underwriting support to the Global Casualty Major Complex business unit.
• Complete registration and policy issuance activities; including post bind transactions timely and accurately.
• Ensure premiums are registered correctly and accurately reflected in the department tracking system.
• Communicate with branch offices to gather data and ensure accuracy of policy information.
• Identify and utilize appropriate systems and company forms/endorsements to complete and submit policies to internal and external clients.
• Maintain/exceed service standards in the areas of production, service, support and customer service/job approach.
• Monitor work queue items and take appropriate action to ensure timely processing of incoming requests and responses to all internal and external inquiries.
• Identify and communicate system related issues to appropriate areas.
• Provide training and assistance as required.
• Perform other duties and special projects as assigned.