Underwriting Operations Specialist

Starrcompanies; Philadelphia, Northern (Philadelphia County, KY); Hybrid; USD 60,000 - 70,000; Full time

Job summary

Starr Insurance Companies in Philadelphia is seeking an Underwriting Services Technician to support underwriting and operations by processing submissions, responding to policy and loss run requests, and ensuring accurate premium bookings. You will collaborate with internal partners, log endorsements, and assist with the month-end close, handling urgent tickets with diligence.

The role requires a Bachelor’s degree (preferred) and strong communication skills, plus experience in data entry within

Qualifications

• Minimum Bachelor’s degree preferred.
• Robust communication skills through email, messaging, calls and meetings.
• Meticulous attention to detail.
• Ownership and follow-through for multi-step tasks.
• Ability to operate with agility and efficiency in a team-based environment.
• Proficiency with MS Word and Excel a plus.
• Experience in data entry in an insurance, financial services, retail or related business processing environment a plus.
• Experience in customer service in insurance, financial services, retail or related business processing environment a plus.

Responsibilities

• Assisting with the reservation and clearance of new and renewal submissions in accordance with established procedures and quality metrics.
• Assisting with the timely response to policy and loss run requests according to Starr Claims guidelines.
• Responding to questions and troubleshooting issues to ensure timely and accurate submission entry and premium bookings.
• Assisting with quality reviews of manually issued binders and invoices.
• Logging receipt of requests for endorsement of policies for record keeping purposes.
• Completing submission and payment of business invoices.
• Assisting the primary Booking team with timely completion of Month End Close or other ad hoc booking efforts.
• Fielding miscellaneous urgent tickets and hotline calls per guidelines, directing them to the appropriate individual or department.
• Performing other related work as assigned by management.

Skills

Communication

Attention to detail

Ownership

Teamwork

Education

Bachelor's degree

Tools

MS Word

Excel

Job description

Starr Insurance Companies in Philadelphia is seeking an Underwriting Services Technician to support underwriting and operations by processing submissions, responding to policy and loss run requests, and ensuring accurate premium bookings. You will collaborate with internal partners, log endorsements, and assist with the month-end close, handling urgent tickets with diligence.

The role requires a Bachelor’s degree (preferred) and strong communication skills, plus experience in data entry within