Underwriting Services Technician

Starr; Philadelphia (Philadelphia County); In loco; USD 60.000 - 70.000; Tempo pieno

Descrizione del lavoro

Starr is seeking an Underwriting Services Technician in the United States to support underwriting and operations teams. You will assist with submissions, respond to policy and loss run requests, and help ensure accurate premium bookings with a focus on quality and speed.

The role emphasizes meticulous data handling, strong communication, and teamwork in a fast-paced insurance environment. The position may involve coordinating with the Booking team on month-end closings and escalations.

Competenze

• Bachelor’s degree preferred.
• Strong written and verbal communication.
• Meticulous attention to detail.
• Ownership and follow-through on multi-step tasks.
• Ability to work efficiently in a team.
• Proficiency with MS Word and Excel is a plus.
• Experience in data entry in insurance/financial services/retail.
• Customer service experience in insurance or related fields is a plus.
• Knowledge of insurance industry and products is preferred but not required.

Mansioni

• Assist with the reservation and clearance of new and renewal submissions in accordance with established procedures and quality metrics.
• Assist with the timely response to policy and loss run requests according to Starr Claims guidelines.
• Responding to questions and troubleshooting issues to ensure timely and accurate submission entry and premium bookings.
• Assisting with quality reviews of manually issued binders and invoices.
• Logging receipt of requests for endorsement of policies for record keeping purposes.
• Completing submission and payment of business invoices.
• Assisting the primary Booking team with timely completion of Month End Close or other ad hoc booking efforts.
• Fielding miscellaneous urgent tickets and hotline calls per guidelines, directing them to the appropriate individual or department.
• Performing other related work as assigned by management.

Conoscenze

Communication

Attention to detail

Ownership

Teamwork

MS Word

MS Excel

Data entry

Customer service

Insurance knowledge

Formazione

Bachelor's degree preferred

Strumenti

MS Word

MS Excel

Data entry systems

Descrizione del lavoro

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Position Overview:

The Underwriting Services Technician is responsible for providing underwriting related services to the Underwriting and Operations teams. This person will work with Starr employees and external partners to ensure prompt response and resolution to various types of requests and calls.

Key Responsibilities:

• Assisting with the reservation and clearance of new and renewal submissions in accordance with established procedures and quality metrics.
• Assisting with the timely response to policy and loss run requests according to Starr Claims guidelines.
• Responding to questions and troubleshooting issues to ensure timely and accurate submission entry and premium bookings.
• Assisting with quality reviews of manually issued binders and invoices.
• Logging receipt of requests for endorsement of policies for record keeping purposes
• Completing submission and payment of business invoices.
• Assisting the primary Booking team with timely completion of Month End Close or other ad hoc booking efforts.
• Fielding miscellaneous urgent tickets and hotline calls per guidelines, directing them to the appropriate individual or department.
• Performing other related work as assigned by management.

Skills and Experience Required:

• Minimum Bachelor’s degree preferred.
• Robust communication skills through email, messaging, calls and meetings.
• Meticulous attention to detail.
• Ownership and follow-through for multi-step tasks.
• Ability to operate with agility and efficiency in a team-based environment.
• Proficiency with MS Word and Excel a plus.
• Experience in data entry in an insurance, financial services, retail or related business processing environment a plus.
• Experience in customer service in insurance, financial services, retail or related business processing environment a plus.
• Property and Casualty insurance industry experience is preferred, but not required.
• Knowledge of insurance industry, products and operating environments preferred, but not required.

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $60,000 - 70,000.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.