Underwriting Manager – Team Leadership & Strategy

Hispanic Alliance for Career Enhancement; Woonsocket (RI); On-site; USD 60,300 - 145,860; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health’s Meritain Health is seeking an Underwriting Manager to lead a team of underwriters within a national benefits administrator. You will oversee workflow, provide coaching, and ensure high-quality quotes and risk assessments.

The role focuses on applying underwriting guidelines, supporting sales and retention, and collaborating with carriers and internal partners. Bachelor's degree and 5+ years in underwriting and medical insurance are required.

Qualifications

• 5+ years of experience in underwriting, financial analysis, pricing methodologies, and/or funding arrangements.
• 2+ years of relevant medical insurance experience: brokers (producers), carriers, (TPA) third‑party administrators, benefit analysis, underwriting, rating methodologies, or policy marketing, etc.

Responsibilities

• Proactively manage the workflow and shifting priorities of the underwriting unit to ensure timely, accurate deliverables.
• Provide daily support, coaching, and mentorship to a team of underwriters, fostering skill development and professional growth.
• Conduct quality reviews, identify learning opportunities, and oversee training for both internal staff and external stakeholders.
• Lead team meetings and serve as the first point of contact for complex case issues or challenges.
• Support hiring, onboarding, and ongoing talent development of direct reports.
• May provide coverage for the department leader as needed.
• Assist in preparing underwriting analysis and risk assessment for new and renewal business, including cases with significant benefit implications.
• Assist in the preparation of quotes, questionnaires, and financial projections of varying complexity.
• Apply underwriting guidelines and negotiate financial terms within assigned authority; upscale exceptions and financial variances to senior leadership as appropriate, balancing membership, revenue growth, and profitability.
• Ensure pricing strategies align with business objectives and client needs.
• Assist team members in navigating complex or sensitive sales and renewal situations.
• Act as the central contact for final rate submissions (Final & Firm process), including reporting and coordination with underwriters and operational teams.
• Collaborate with Business Analysis, Sales, Client Management, and other internal stakeholders to support sales and retention efforts.
• Present underwriting information and explain rate development, underwriting policies, and product standards to internal and external stakeholders.
• Build and maintain relationships with stop loss carriers to support case resolution and negotiation efforts.
• Clearly articulate Meritain's services, underwriting philosophy, and new initiatives to internal and external stakeholders.
• Lead or contribute to departmental projects and continuous improvement initiatives aimed at enhancing productivity, accuracy, and customer service.
• Identify and implement opportunities for automation and operational efficiency; influence the development of tools and resources.
• Support the use and optimization of underwriting tools, systems, and reporting platforms.
• Provide strategic input on stop loss placement, pricing, and product positioning.
• Demonstrate deep knowledge of Meritain's product portfolio, underwriting philosophy, and market positioning.
• Support the development of proposals that align with client goals and organizational strategies.
• Analyze operational data and apply insights to financial modeling and fee development.
• Serve as a trusted resource for internal partners on underwriting and stop loss strategy.

Skills

Excel

Analytical thinking

Leadership

Communication

Problem solving

Education

Bachelor's degree

Tools

Salesforce

Tableau

VBA

Job description

CVS Health’s Meritain Health is seeking an Underwriting Manager to lead a team of underwriters within a national benefits administrator. You will oversee workflow, provide coaching, and ensure high-quality quotes and risk assessments.

The role focuses on applying underwriting guidelines, supporting sales and retention, and collaborating with carriers and internal partners. Bachelor's degree and 5+ years in underwriting and medical insurance are required.