Associate Underwriter (Underwriting Hub)

01460 Continental Casualty Company; Chicago (IL); On-site; USD 47,000 - 78,000; Full time

Job summary

CNA is seeking an Underwriting Associate to handle a high-volume portfolio within limited authority, applying sound underwriting judgment and coordinating with the Underwriting Hub. The role supports accurate documentation, pricing execution, and proactive client service to deepen agent and broker engagement and drive new business growth.

Responsibilities include analyzing risk, handling endorsements, renewals, and pricing strategies, while maintaining file quality and compliance across CNA

Qualifications

• Bachelor’s degree or equivalent experience.
• Typically a minimum of three years of related work experience.
• Knowledge of Property and Casualty underwriting and related product documentation.

Responsibilities

• Perform underwriting analysis and documentation to determine acceptability of risk within assigned authority.
• Handle endorsements within delegated authority and seek missing information when needed.
• Manage renewal book within authority and outline next steps for underwriter.
• Coordinate with CNA teams to resolve issues (billing, risk control, underwriting guidance).
• Document files ensuring completeness, compliance and quality (proposals, endorsements, cancellations).
• Execute on pricing strategy on behalf of the underwriter and document pricing rationale.
• Complete quote proposals and negotiate with external partners within authority.
• Serve as first-line contact to producers/customers on account matters and identify upsell opportunities.
• Be a resource and trainer for others on systems and workflows.

Skills

Property & Casualty underwriting

Time management

Communication

Independent work

Customer service

Microsoft Office Suite

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office Suite

Job description

Job Overview

Under broad supervision, responsible for underwriting accounts within limited authority. Works independently on a high volume of accounts, applying sound underwriting judgment and collaborating with Underwriters as needed. Partners across the Hub to ensure accurate documentation, pricing execution, and responsive service. This Underwriting Associate position is part of the Underwriting Hub—a growing team designed to provide expanded underwriting capabilities for the organization. We will elevate underwriting excellence through streamlined processes, strategic focus, and collaborative growth that enables our field underwriting teams to deepen agent and broker engagement and drive new business growth.

Essential Duties & Responsibilities

• Perform underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.


• Handle endorsement requests within delegated authority. Refer endorsements outside of authority to underwriter with recommended action. Independently engage agency to clarify intent of endorsement or seek missing information.


• Handle assigned renewal book within assigned authority and demonstrate ability to triage renewal applications/specifications and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.


• Work as a liaison within the Underwriting Hub or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts).


• Document assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).


• Execute on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrate ability to document pricing rationale.


• Complete quote proposals and negotiate with external partners within assigned authority.


• Leverage as the first‑line point of contact to the producers/customers on account related matters while proactively identifying opportunities for upsell or account rounding.


• Be expert on systems and workflows. Serve as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.


• Keep current on line of business strategy, state/territory issues, regulations and trends.

Skills, Knowledge & Abilities

• Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.


• Strong time management and analytical skills.


• Strong interpersonal and communication skills. Ability to interact effectively with all levels of CNA’s internal and external business partners.


• Demonstrated ability to work independently on multiple tasks.


• Demonstrated customer service experience and ability to interact with a wide variety of people on a daily basis in person, via telephone and email.


• Strong knowledge of Microsoft Office Suite as well as other business‑related software.

Education & Experience

• Bachelor’s degree or equivalent experience.


• Typically a minimum of three years of related work experience.

Compensation

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to relevant work experience, skills, certifications and location.

Accommodations

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruiting process. To request an accommodation, please contact [e-mail].