Underwriting Associate (Middle Market)

01460 Continental Casualty Company; Boston (MA); On-site; USD 47,000 - 78,000; Full time

Job summary

CNA is seeking an Underwriter to manage risk across the underwriting lifecycle, including renewal and new business within limited authority. Under broad supervision, you will collaborate with underwriters and field teams to support prudent underwriting decisions.

You will handle endorsements, triage renewals, document files, and contribute pricing insights while staying current on state regulations and CNA strategies.

Qualifications

• Bachelor's degree or equivalent experience.
• Typically a minimum of three years of related work experience.
• Knowledge of Property and Casualty underwriting and related processes.
• Experience with endorsements, pricing rationale, and renewals within delegated authority.

Responsibilities

• Perform underwriting analysis to determine risk acceptability for renewal and new business within assigned authority.
• Handle endorsements and refer outside authority with recommended actions.
• Manage assigned renewal book, triage applications, and outline changes for accounts outside authority.
• Collaborate with internal and external partners to resolve issues and support underwriting guidance.
• Document files thoroughly to ensure compliance, quality, and audit readiness.
• Assist in pricing using pricing tools and document pricing rationale.

Skills

Underwriting knowledge (P&C)

Time management

Interpersonal/communication

Independent work

Problem solving

Customer service

MS Office

Education

Bachelor's degree or equivalent experience

Tools

Pricing tools

Job description

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.

Under broad supervision, responsible for underwriting risk for the underwriting lifecycle from submission through policy issuance, for both renewal and new business within limited authority.

Partnering with Underwriters on all aspects of the Underwriting function including: providing the necessary information to allow for UW to make prudent underwriting decisions.

JOB DESCRIPTION

1. Performs underwriting analysis and documentation to determine acceptability of risk in accordance with company guidelines and standards for renewal and new business within assigned Letter of Underwriting Authority.
2. Handles endorsement requests within delegated authority. Refers endorsements outside of authority to underwriter with recommended action. Independently engages agency to clarify intent of endorsement or seek missing information.
3. Handles assigned renewal book within assigned authority and demonstrates the ability to triage renewal applications/specs and formulate next steps for the underwriter with outlined changes or points of attention for accounts outside authority.
4. Works as a liaison within the branch, or across CNA to resolve issues (billing and collections, risk control, underwriting guidance from cabinet members, line of business, underwriting services subject matter experts).
5. Documents assigned files ensuring completeness, compliance, and quality (correspondence, proposals, endorsements, cancellations, etc.).
6. Executes on advanced pricing strategy (i.e. business unit pricing tools) on behalf of the Underwriter in compliance with regulatory and CNA specific underwriting strategies and demonstrates ability to document pricing rationale.
7. Completes quote proposals and negotiates with external partners within assigned authority.
8. Leveraged as the first-line point of contact to the producers/customers on account related matters while proactively identifying opportunities for up sell or account rounding.
9. Assist in marketing products and services through external partners and makes field visits.
10. Expert on systems and workflows. Serves as a resource to others (train, problem solver, coach) and conduit for feedback to internal underwriting partners.
11. Keeps current on line of business strategy, state/territory issues, regulations and trends.

Skills, Knowledge & Abilities

1. Knowledge of Property and Casualty underwriting including insurance products, policy processing procedures and documentation.
2. Strong time management, and analytical skills.
3. Strong interpersonal and communications skills. Ability to effectively interact with all levels of CNA's internal and external business partners.
4. Demonstrated ability to work independently on multiple tasks.
5. Strong capability to advise and coach others.
6. Demonstrated customer service experience and the ability to interact with a wide-variety of people on a daily basis in person, via telephone and email.
7. Strong knowledge of Microsoft Office Suite as well as other business-related software.

Education & Experience

1. Bachelor's degree or equivalent experience.
2. Typically a minimum of three years of related work experience.

In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In District of Columbia, California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New York and Washington, the national base pay range for this job level is $47,000 to $78,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location.

CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve our physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA's benefits, please visit cnabenefits.com.

CNA utilizes AI-enabled technology during the recruiting process. For more information, please visit our careers page.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [e-mail]

At CNA, we are focused on success, individually and collectively. We pride ourselves on promoting a culture that challenges and engages people. We strive to connect people, departments and business areas, to function as a team, and to serve our customers and communities with professionalism and respect. Our dedication to employee engagement, continuous learning and the open exchange of ideas is the cornerstone of our business. These ideals, combined with our focus on the customer, enable us to explore new market opportunities and build on our success. Our values, culture and financial strength are what differentiates us from other employers and make CNA the place you want to work.

At CNA, we are committed to advancing a culture of inclusion - one that attracts talent from all walks of life, fosters respect and collaboration, and enables all of our colleagues to do their best work.

At CNA, we have a long standing commitment to the diverse communities in which we live and work. We actively make a difference for the greater good through partnerships, sustainability, initiatives, and working together for a better tomorrow. Corporate Social Responsibility is not one person, or one department, it's the entire enterprise coming together to make the world a better place.