Underwriting Assistant, Surety

Ascot Group; Houston (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health and Welfare Benefits

401k retirement plan

Paid holidays and PTO

Job summary

Ascot Group is seeking an Underwriting Assistant, Surety, to support the full account lifecycle for Surety business, including new business, renewals, endorsements, and cancellations. You will collaborate with the Surety Underwriting team to ensure accurate processing and a strong customer experience.

The role emphasizes research and resolution of processing issues, bond issuance support, and data quality across billing and systems, with a focus on exceptional service to agents and clients.

Qualifications

• 3 years of insurance experience supporting a Surety team.
• Excellent written and verbal communication skills.
• Focused eye for detail.
• Intermediate knowledge of Microsoft Excel and Word.
• Excellent time management in a multi-task environment.
• Desire to work in a collaborative team.
• Ability to exercise judgment and initiative.
• Bachelor’s Degree preferred.

Responsibilities

• Process Surety transactions with accurate data entry across product lines.
• Review requests for new bonds, riders, enter rates and code new business, renewals, cancellations, endorsements, and reinstatements.
• Provide underwriting support to the Surety Underwriting team and service internal/external customers.
• Foster relationships with distribution partners.
• Assist with customer inquiries and input of new bond transactions.
• Retrieve information across systems and update agency information; verify documents for accuracy.

Skills

Excellent written and verbalskills

Attention to detail

Team player

Time management

Judgment and initiative

Education

Bachelor’s Degree

Tools

Microsoft Excel

Microsoft Word

Job description

Job Description

This is an opportunity to join Ascot Group - one of the world’s preeminent specialty risk underwriting organizations.

Designed as a modern-era company operating through an ecosystem of interconnected global operating platforms, we’re bound by a common mission and purpose: One Ascot. Our greatest strength is a talented team who flourish in a collaborative, inclusive, and entrepreneurial culture, steeped in underwriting excellence, integrity, and a passion to find a better way, The Ascot Way.

The Ascot Way guides our people and our organization. Our underwriting platforms collaborate to find creative ways to deploy our capital in a true cross-product and cross-platform approach. These platforms work as one, deploying our capital creatively through our unique Fusion Model: Client Centric, Risk Centric, Technology Centric.

Built to be resilient, Ascot maximizes client financial security while delivering bespoke products and world-class service — both pre- and post-claims. Ascot exists to solve for our clients’ brightest tomorrow, through agility, collaboration, resilience, and discipline.

Ascot is embedding artificial intelligence (AI) and automation across the organization to enhance decision making, efficiency, and quality of outcomes. In this role, you will be expected to work confidently alongside AI-enabled tools, apply sound judgment when interpreting insights, and adapt as technology continues to evolve. We value curiosity, critical thinking, and a willingness to embrace change as part of how we work.

Position Overview

The Underwriting Assistant, Surety, supports the full account life cycle for Surety business, including new business, renewals, endorsements, cancellations, reinstatements, bond issuance, agency changes, servicing activities, and file maintenance. This role partners closely with the Surety Underwriting team to deliver accurate, timely processing and responsive service to internal and external customers, including agents and clients. The successful candidate will research and resolve processing issues, support bond and premium reconciliation, and help ensure transaction quality, documentation accuracy, and a strong customer experience.

Responsibilities

• Process Surety transactions through accurate data entry across one or more product lines, applying knowledge of bond obligations, rating scenarios, and internal processing requirements.
• Review request for new bonds, riders, enter rates and code new business, renewals, cancellations, endorsements, and reinstatements
• Provide underwriting support to the Surety Underwriting team and exceptional service to internal and external customers, including agents and clients
• Foster relationships with distribution partners
• Assist with customer inquiries and questions, as well as the input of new bond transactions
• Retrieve information using various systems and update agency information as appropriate, including billing, workflow, and contractor's database systems. Prepare and verify documents for accuracy prior to entering systems
• Assist the accounting team with billing, premium, and commission discrepancies upon request.
• Review and reconciles internal system report as directed by the Manager.
• Apply independent judgment to complete complex or specialized assignments/tasks working within defined policies and procedures to optimize planned business results
• Provide operational and systems support for Surety processing activities, escalating technical issues to Ascot’s IT and operations teams as needed and assisting with resolution.
• Process, coordinate, and validate data and documents to ensure accuracy, quality, timely service and customer satisfaction.
• Support special projects as needed
• Commit to The Ascot Way: As a member of the Surety team, embody The Ascot Way in daily interactions with colleagues, distribution partners, agents, and clients by fostering collaboration, inclusivity, accountability, colleague engagement, and a shared commitment to underwriting excellence.

Requirements

• A minimum of 3 years of insurance experience supporting a Surety team
• Excellent written and verbal communication skills
• Focused eye for detail and accuracy>nope>What did I just do? We inserted wrong code! Apologies, let's correct.
• Intermediate knowledge of Microsoft Excel and Word
• Excellent time management skills and the ability to work in a multi-task environment
• Desire to work as part of a team in a collaborative environment
• Ability to exercise judgment, decision making, and initiative
• Bachelor’s Degree preferred

***This position may be filled at a different level, depending on experience***

Compensation

Actual base pay could vary and may be above or below the listed range based on factors including but not limited to experience, subject matter expertise, and skills. The base pay is just one component of Ascot’s total compensation package for employees. Other rewards may include an annual cash bonus, and other forms of discretionary compensation awarded by the Company.

The annualized base pay range for this role is: $75,000 to $85,000.

Company Benefits

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Life Insurance, AD&D, Work/Life Resources (including Employee Assistance Program), and more
• Leave Benefits: Paid holidays, annual Paid Time Off (includes paid state /local paid leave where required), Short-term Disability, Long-term Disability, Other leaves (e.g., Bereavement, FMLA, Adoption, Maternity, Military, Primary & Non-Primary Caregiver)
• Retirement Benefits: Contributory Savings Plan (401k)