Underwriting Assistant II

AmTrust Financial Services Inc.; Scottsdale (AZ); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical & Dental Plans

Life Insurance

401k Savings Plans

Paid Time Off

Job summary

AmTrust Financial Services Inc. in Scottsdale, Arizona is seeking an Underwriter Assistant to support national payroll agencies and enhance customer service operations. This role involves responding to inquiries, processing endorsements, and training staff, all within a hybrid office environment.

The ideal candidate will have strong communication skills, proficiency in MS Office, and a High School diploma or GED, with preference given for a Bachelor's degree and experience in the insurance sector. AmTrust offers competitive compensation and benefits.

Qualifications

• Ability to multi-task under pressure.
• Proficiency in analyzing and processing information.
• Effective verbal and written communication skills.

Responsibilities

• Respond to inquiries from producers and personnel.
• Secure underwriting information for investigations.
• Prepare business letters and correspondence.
• Process endorsements and policy changes.
• Train co-workers and agents as needed.
• Bind new business and support underwriters.

Skills

Communication skills

MS Office proficiency

Multi-tasking ability

Education

High School diploma or GED

Bachelor's degree or insurance designation

Tools

Excel

Word

Outlook

Job description

Overview

This Underwriter Assistant specifically works with national payroll agencies and digital partners and is within a quickly growing division of the AmTrust with opportunities for advancement. Emphasis is on providing excellent customer service which consists of friendly and prompt responses to agent emails, calls, and quick problem resolution. Underwriting assistants work directly with the agent providing documents, binding policies and processing endorsements.

Responsibilities

• Receives, responds and re‑directs inquiries from producers and home office personnel, verbally or in writing, as required.
• Secures underwriting information as requested in order to respond to bureau crits or SIU investigations.
• Prepares general business letters, emails, correspondence, and miscellaneous forms including Excel worksheets.
• Processes endorsements, cancellations, broker of record changes, and general policy changes.
• Assists in training co‑workers and agents as needed or requested by management.
• Bind new business and work to support both new business and renewal underwriters.
• Performs other duties and responsibilities or assists with any special projects as assigned.
• Hybrid office/remote model available.

Qualifications

Required:

• Perform multi‑tasks under pressure and high volume of daily transactions.
• Analyzes and processes diverse information.
• High School diploma or General Education Degree (GED).
• MS Office – Excel, Word, Outlook, etc.
• Strong and effective verbal and written communication skills.
• Prior work experience in an office environment.

Preferred:

• Bachelor's degree or an insurance related designation is preferred.
• Minimum of 3 years experience working at an insurance carrier, an agency or payroll company.

What We Offer

AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.

AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.

AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.