Underwriting Assistant

Ategrity Specialty Insurance Company; Atlanta (GA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Ategrity Specialty Insurance Company in Atlanta is seeking an Underwriting Support professional to assist the underwriting team across the policy life cycle. The role requires strong organization, accuracy, and the ability to manage high volumes of documentation in a hybrid work setting (3 days in the office, 2 days remote).

The ideal candidate will coordinate with agents and brokers, process bind requests, prepare policies, and maintain underwriting files, while contributing to department

Qualifications

• Minimum 1-year experience working in commercial insurance.
• Proficient in Microsoft Office 365, Adobe Pro, and the ability to work with multi-faceted systems.
• Excellent written, communication, and organizational skills.
• Property & Casualty Insurance knowledge a plus.

Responsibilities

• Review and process bind requests and issuance of policies within established SLAs
• Coordinate with agents and brokers to gather additional information or clarification needed to bind or issue requested policies, when processing endorsement requests, and the collection of outstanding underwriting documentation to complete the underwriting file.
• Prepare and issue insurance policies, ensuring all policy documents are accurate and comply with regulatory requirements
• Maintain underwriting files, ensuring all documentation is added in appropriate time periods, organize with appropriate document labeling
• Assist in the development and updating of department guidelines, criteria, and tools to improve efficiency within the team
• Process legal notices through ODEN with appropriate task logging onto the appropriate tracker with correct entry to complete the endorsement as of the effective date on the legal notice.
• Handle all servicing task types supported by the Service Delivery department
• Accurate and efficient handling of assignments meeting established SLAs
• Participate in departmental team meetings, providing desk status and feedback on any challenges or software issues
• Additional duties as business needs change

Skills

Written communication

Communication skills

Organizational skills

Attention to detail

Time management

Tools

Microsoft Office 365

Adobe Pro

Job description

This function is responsible for support and assistance to all Underwriters, Underwriting Managers, and Division Leaders. The role will provide Underwriting assistance throughout all service levels of the policy life cycle, from submission receipt through issuance of the policy, including post-issuance activity throughout the policy term.

ROLE OVERVIEW:

This role interacts closely with the Underwriting team and appointed Brokerage partners. Success in the role requires strong organizational skills, accuracy to detail, and the ability to comprehend, organize, and manage high volumes of documentation. In addition, this role requires a demonstrated ability to maintain a high level of professionalism while working in a hybrid team environment. This position is a hybrid model with 3 days in the office and 2 days remote.

RESPONSBILITIES:

UNDERWRITING SUPPORT:

• Review and process bind requests and issuance of policies within established SLAs
• Coordinate with agents and brokers to gather additional information or clarification needed to bind or issue requested policies, when processing endorsement requests, and the collection of outstanding underwriting documentation to complete the underwriting file.
• Prepare and issue insurance policies, ensuring all policy documents are accurate and comply with regulatory requirements
• Maintain underwriting files, ensuring all documentation is added in appropriate time periods, organize with appropriate document labeling
• Assist in the development and updating of department guidelines, criteria, and tools to improve efficiency within the team
• Process legal notices through ODEN with appropriate task logging onto the appropriate tracker with correct entry to complete the endorsement as of the effective date on the legal notice.
• Handle all servicing task types supported by the Service Delivery department
• Accurate and efficient handling of assignments meeting established SLAs
• Participate in departmental team meetings, providing desk status and feedback on any challenges or software issues
• Additional duties as business needs change

QUALIFICATIONS & REQUIREMENTS:

• Minimum 1-year experience working in commercial insurance
• Proficient in Microsoft Office 365, Adobe Pro, and the ability to work with multi-faceted systems.
• Excellent written, communication, and organizational skills
• Property & Casualty Insurance knowledge a plus