Underwriting Assistant

Great West, An Old Republic Company; Arlington (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Great West Casualty Company is seeking an Underwriting Assistant to support our underwriting team and deliver exceptional service to agents and insureds. This role helps manage the policy lifecycle and ensures accurate documentation.

The position emphasizes strong attention to detail, communication, and reliability while handling data gathering, endorsements, renewals, and daily administrative duties within the trucking insurance sector.

Qualifications

• High school diploma or equivalent.
• Six years of progressive clerical experience; insurance industry experience preferred.
• Experience in underwriting, insurance operations, or related administrative environment is a plus.
• Strong attention to detail with ability to review and process complex information.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office products and business systems.

Responsibilities

• Reviewing and preparing new and renewal fleet applications; ensure completeness and accuracy.
• Gather underwriting data: loss runs, financial info, MVRs, SAFER, experience ratings.
• Communicate with agents, insureds, and internal stakeholders on coverage and processes.
• Process bind orders and maintain policy documentation.
• Assist with renewals, cancellations, retention agreements, premium audits, monthly follow-ups.
• Review, rate, and process endorsements and policy changes.
• Support underwriting operations with training, workflow management, and backup for time-sensitive duties.

Skills

Attention to detail

Written communication

Verbal communication

Organizational skills

Time management

Customer service mindset

Reliability

Education

High school diploma

Tools

Microsoft Office

Job description

Join Our Team as an Underwriting Assistant!

Are you detail-oriented, customer-focused, and thrive in a fast-paced environment? Great West Casualty Company is seeking an Underwriting Assistant to play a key role in supporting our underwriting team and delivering exceptional service to our agents and insureds. This position offers the opportunity to build insurance expertise while contributing directly to our success in serving the transportation industry.

What You'll Do

As an Underwriting Assistant, you'll provide critical administrative and underwriting support throughout the policy lifecycle by:

• Reviewing and preparing new and renewal fleet applications, ensuring information is complete and accurate.
• Gathering and analyzing underwriting data, including loss runs, financial information, motor vehicle reports, SAFER reports, and experience ratings.
• Communicating with agents, insureds, and internal stakeholders to answer questions regarding coverage, underwriting processes, and policy administration.
• Processing bind orders and ensuring policy documentation is complete and properly maintained.
• Assisting with renewal preparation, cancellation notices, retention agreements, premium audits, and monthly reporting follow-ups.
• Reviewing, rating, and processing endorsements and policy changes.
• Supporting underwriting operations through training assistance, workflow management, and backup support for time-sensitive responsibilities.

Required Qualifications

• High school diploma or equivalent required.
• Minimum six years of progressive clerical experience required; insurance industry experience strongly preferred.
• Experience working within an underwriting, insurance operations, or related administrative environment is a plus.
• Strong attention to detail with the ability to accurately review and process complex information.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities.
• Proficiency with Microsoft Office products and business systems.

Success Factors

• Commitment to maintaining confidentiality and professionalism.
• Strong customer service mindset with a focus on building positive relationships.
• Dependable with excellent attendance and follow-through.
• Demonstrates integrity, accountability, and sound judgment.
• Willingness to learn and participate in ongoing professional development.

Why Great West Casualty Company?

For over 65 years, Great West, an Old Republic has specialized in providing insurance products and services to the trucking industry. We are known for our financial strength, stability, and commitment to our employees. When you join our team, you'll find a collaborative culture, opportunities for growth, and a company that values your contributions.

If you're looking for a rewarding opportunity where your attention to detail and customer service skills can make an impact, we'd love to hear from you.