Underwriting Analytics & Process Improvement Analyst

PMA Companies; Village of Bronxville (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

PMA Companies is seeking a Bus Analyst Underwriting to advance underwriting modernization initiatives, analytics, and system optimization. This role blends underwriting knowledge with business process analysis, reporting, and technology enablement across underwriting, operations, and analytics teams.

The position focuses on driving continuous improvement, collaborating with leadership and cross-functional partners to implement efficiency, automation, and workflow improvements while supporting

Qualifications

• 2-5 years of commercial insurance underwriting, underwriting support, underwriting operations, or related insurance experience.
• Demonstrated interest in analytics, operational improvement, or business process optimization.
• Experience collaborating with multiple stakeholders and business partners.
• Power BI experience.

Responsibilities

• Drive continuous improvement initiatives across underwriting processes, workflows, and operations.
• Partner with underwriting leadership and cross-functional teams to identify and implement efficiency, automation, and workflow optimization opportunities.
• Gather, document, and translate business requirements, operational procedures, and process maps to support business and technology initiatives.
• Support underwriting transformation programs, including Project NOVA, through requirements gathering, testing, implementation, and user adoption activities.
• Develop and maintain reporting, dashboards, and operational metrics using Power BI, Microsoft Fabric, and other data platforms.
• Analyze underwriting performance, workflow effectiveness, and data quality to provide actionable insights and recommendations.
• Support governance, controls, KPI development, and management reporting to improve operational consistency and decision-making.
• Participate in the enhancement, testing, validation, and implementation of underwriting systems, tools, and technology solutions to improve business performance.

Job description

PMA Companies is seeking a Bus Analyst Underwriting to advance underwriting modernization initiatives, analytics, and system optimization. This role blends underwriting knowledge with business process analysis, reporting, and technology enablement across underwriting, operations, and analytics teams.

The position focuses on driving continuous improvement, collaborating with leadership and cross-functional partners to implement efficiency, automation, and workflow improvements while supporting