Undergraduate and Graduate Program Coordinator

University of Colorado Boulder; Boulder (CO); Hybrid; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical and dental benefits

Retirement plans

Tuition assistance

Transit/ECO Pass

Job summary

The College of Arts and Sciences at CU Boulder invites applications for The Undergraduate and Graduate Program Coordinator position. This role provides comprehensive academic program administration and student services support for a group of programs and centers within the Arts and Humanities Division.

The position coordinates admissions, curriculum administration, scheduling, registration, degree progress, scholarships, and program operations.

Qualifications

• Bachelor degree or equivalent experience from an accredited college or university.
• 1+ years of professional experience coordinating or supporting programs, handling compliance and reporting requirements.

Responsibilities

• Graduate Program Administration & Student Success: coordinate day-to-day graduate program administration and advise graduate students from inquiry through graduation.
• Undergraduate Program Administration, Enrollment Management, and Curriculum Coordination: lead scheduling, curriculum administration, registration, and enrollment processes.
• Curriculum Administration, Curricular Reform, and Strategic Academic Initiatives: support curriculum changes, new courses, certificates, and degree program changes.
• Administrative and Operations Support: provide office operations support and serve as a key contact for faculty, staff, and students.

Job description

Job Summary

The College of Arts and Sciences at CU Boulder invites applications for The Undergraduate and Graduate Program Coordinator position! This role provides comprehensive academic program administration and student services support for a group of programs and centers within the Arts and Humanities Division. The position serves as the primary administrative resource for undergraduate and graduate academic programs by coordinating admissions, recruitment, curriculum administration, academic scheduling, registration, degree progress, scholarship administration, and program operations.

Working closely with faculty, unit leadership, students, and campus partners, this position coordinates academic processes across the student lifecycle from recruitment and admission through graduation, ensuring alignment with university, college, Graduate School, and departmental policies and procedures. The position plays a key role in curriculum administration and academic program development by leading curricular workflows and supporting curricular reform, including new and revised courses and programs, and other strategic academic initiatives.

As a member of the interdisciplinary administrative team, this position contributes to academic planning, enrollment management, student success initiatives, and departmental operations. The position collaborates across units and with campus partners to improve processes, support academic decision-making, and promote effective and coordinated delivery of programs.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The College of Arts and Sciences at the University of Colorado Boulder is the intellectual core of the university, conducting research, scholarship, creative work and education in more than 60 fields. Our research generates new knowledge, solving some of the world’s most critical problems. The college leads nationally in undergraduate and graduate education in the natural sciences, social sciences and arts and humanities, bringing research and scholarship to our students, both in and out of the classroom.

Responsibilities

What Your Key Responsibilities Will Be

Graduate Program Administration & Student Success

• Coordinate the day-to-day administration of graduate programs within the departments supported, ensuring compliance across the Graduate School, College, and University and departmental policies and procedures.
• Serve as the primary administrative and advising resource for graduate students from inquiry and admission through graduation, providing guidance on degree requirements, academic policies, enrollment, registration, milestones, and graduation requirements.
• Coordinate graduate admissions, including application processing, faculty review, admissions documentation and decisions, student communications, recruitment visits, and new student orientation.
• Maintain graduate student records, track academic progress, conduct degree audits, and prepare reports to be shared with campus partners.
• Coordinate enrollment, petitions, special actions, graduation processing, Graduate Faculty appointments, and thesis and dissertation requirements, including committee appointments, defenses, and final submissions.
• Coordinate graduate student instructing appointments and funding, including TA/GPTI assignments, offer letters, hiring documentation, tuition remission, appointment tracking, and payroll related processes in collaboration with faculty and finance staff.
• Interpret policies, resolve student issues, and coordinate with the Registrar, Financial Aid, International Student & Scholar Services, and other campus partners.
• Collaborate with Director of Graduate Studies, Chair, faculty, and finance staff to administer graduate program resources, including fellowship and recruitment funds.
• Develop and improve administrative processes that support graduate student success, retention, and timely degree completion.

Undergraduate Program Administration, Enrollment Management, and Curriculum Coordination

• Coordinate the administration of undergraduate academic programs for the departments supported, ensuring compliance with university, college, and departmental policies and procedures.
• Lead academic scheduling in collaboration with department chairs, faculty, cross‑listed departments, and the Office of the Registrar, including course offerings, classroom assignments, and instructional scheduling needs.
• Coordinate curriculum administration, including course inventory and catalog maintenance, new course proposals, course revisions, and related processes.
• Handle registration and enrollment processes, including waitlists, drop/add, Special Action and Change of Record requests, incomplete grades, independent studies, and other academic actions.
• Monitor and analyze enrollment, course demand, majors and minors, and student progression data, and make recommendations to support course planning and decision‑making.
• Maintain student and program records and prepare information and reports to support departmental planning, assessment, and accreditation activities.
• Administer undergraduate fellowships, scholarships, and awards, including student communications and coordination of award processes in collaboration with the Finance and Accounting Professional.

Curriculum Administration, Curricular Reform, and Strategic Academic Initiatives

• Coordinate curriculum administration processes across the departments supported.
• Lead Curriculum Inventory Management (CIM) submissions, workflow tracking, approvals, and implementation of curricular changes.
• Serve as a resource to faculty and department leadership regarding curriculum policies, requirements, deadlines, and approval processes.
• Provide project management support for curricular reform initiatives, academic program changes, and implementation of new curricula, working closely with the Director(s) of Undergraduate/Graduate Studies, Chairs/Directors, and relevant committees.
• Assist department leadership with analysis of curricular proposals, enrollment impacts, student outcomes, instructional needs, and implementation considerations.
• Coordinate the development, approval, and implementation of new courses, certificates, concentrations, and degree program changes.
• Maintain curriculum records and academic program documentation to ensure accuracy and compliance with university requirements.

Administrative and Operations Support

Operational Support

• Serves as FCQ Coordinator, Faculty Computer Purchase Program (FCPP) Coordinator, Parking Services Liaison, Final Grade Liaison, CCURE and Key Liaison, Property and Disposal Services Liaison, OIT and Phone liaison, Konica liaison, and Building Proctor contact.
• Ensures all main office and department operations are administered to fully support the department, including serving as the first point of contact for faculty, staff, and student inquiries.

Event Support

• Assist the Events and Communications Coordinator in planning and implementation of departmental events and student programs.
• Support unit events such as the annual Spring Recognition Ceremonies by gathering student and award information and assisting with event logistics.
• Other duties as assigned that support the success and operations of the undergraduate and graduate programs of the units supported.

What You Should Know

This position follows a hybrid work schedule; however, during the initial onboarding period, the role will be expected to be onsite five days per week.

What We Can Offer

The annual salary for this full-time position is $55,120.

Benefits

At the University of Colorado Boulder , we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large Employers , ranking #4 among large employers in Colorado and #28 among universities nationwide. Explore additional perks and programs through the CU Advantage program.

Be Statements

Be creative. Be impactful. Be Boulder.

What We Require

• Bachelor degree or equivalent experience from an accredited college or university.
  • Equivalent combination of education and experience may substitute
• 1+ years of professional experience coordinating or supporting programs, handling compliance and reporting requirements, or supporting services in a regulated or structured environment

What You Will Need

• Demonstrated problem solving and decision-making skills.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Written and verbal communication skills with the ability to explain complicated policies and procedures.
• High degree of professionalism and ability to maintain confidentiality.
• Demonstrated ability to proactively analyze issues so as to foresee possible problems or concerns that may arise and to develop proactive solutions and initiate related action.
• Ability to establish and maintain positive and cooperative working relationships within the department and with outside units.
• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook)
• Demonstrated ability to advise students regarding academic policies, procedures, and degree requirements.
• Excellent organizational and project management skills with the ability to coordinate multiple academic calendars, deadlines, and priorities.
• Ability to interpret and apply university, Graduate School, and college policies and procedures.
• Ability to coordinate multiple programs while providing exceptional customer service.

What We Would Like You To Have

• 2+ years of professional experience coordinating academic programs and/or working in higher education.
• Experience developing or facilitating programs that enhance student engagement, belonging, and access to campus and community resources.
• Experience with student information systems (CU-SIS, Slate, or similar).
• Experience with AcademicWorks or scholarship administration.
• Experience with curriculum management and academic scheduling