Graduate Program Professional

University of Colorado Boulder; Boulder (CO); Hybrid; USD 55,000 - 56,000; Full time

Benefits offered by this job

Medical benefits

Tuition assistance

Transit ECO Pass

Job summary

University of Colorado Boulder is seeking a professional to oversee the administration of graduate programs within the SLHS department. The role includes advising students, coordinating admissions processes, and collaborating with campus partners to ensure progress toward degree completion.

The position supports graduate recruitment, manages budgets and office processes, and contributes to program evaluation and accreditation efforts. A hybrid on-campus schedule is typical.

Qualifications

• Bachelor's degree from an accredited institution.
• Experience in education program administration.
• Strong communication and interpersonal skills.

Responsibilities

• Oversee and administer graduate programs, coordinating with Graduate School, College, and campus departments.
• Advise students on admissions, coursework, degree requirements, deadlines, and policies; track progress and maintain records.
• Coordinate graduate recruitment activities, including visits, Open Houses, and admission decisions.

Skills

Education program administration

Communication

Team collaboration

Education

Bachelor's degree

Tools

Adobe Acrobat

MS Office

Job description

Job Summary

This position is responsible for oversight, management, and administration of the graduate programs. This includes collaborating with faculty, staff and students to implement strategies to enhance the opportunities, performance, retention and graduation rates of the students. The position serves as the clearinghouse for rules, policy and undergraduate and/or graduate program changes and is responsible for informing faculty, staff and students of these changes as well as developing strategies to implement those changes.

Management of the graduate student application and recruitment process is an essential function of the position, including assuring that applications are complete for review by the admissions committee so that recruitment can be completed in a timely manner. The position advises students of admissions policies and information about the graduate program, followed by planning and organizing graduate student recruitment weekends, extending offers, and tracking and documenting acceptances and rejections. New and continuing students are advised throughout the program and their progress is tracked. This position serves as the initial contact for inquiries, assisting with problems, and advising for completion of the program.

CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

Who We Are

The SLHS department includes highly ranked, CAA-accredited clinical graduate programs in SLP and Audiology and offers B.A., M.A., AuD, and Ph.D. degrees. The successful candidate will benefit from SLHS’s thriving and dynamic ties with other offerings on the Boulder campus such as the Institute of Cognitive Science, the Department of Psychology and Neuroscience, the Intermountain Neuroimaging Consortium, the Institute of Behavioral Genetics, the Department of Linguistics, and offerings on the Anschutz campus of the University of Colorado at Anschutz Medical Center.

What Your Key Responsibilities Will Be

Graduate Program Management and Administration

• Maintain daily programmatic responsibilities for the department, coordinating procedures and policies between the Graduate School and the College of Arts and Sciences as well as with various other campus departments.
• Advise graduate students on admission, coursework, degree requirements, University/department policies and regulations, critical deadlines, etc. Maintain graduate student records, track progress and provide reports to the department, College, and Graduate School as required.
• Identifies student eligibility for achievements and awards. Coordinates with faculty to identify potential awards and applicants, notifies students, assists with provision of information about application processes and works with faculty to ensure that applications are complete.
• Develops and collaborates with the Graduate Director the academic year teaching assignments. Drafts semesterly offer letters for Teaching Assistants, Resident Assistants and Graduate Program Teaching Instructors, etc. Implements all hiring processes, informs students about processes and procedures, and works closely with Campus HR Payroll Office to ensure a smooth hiring process and resolve questions. Conducts work-study and hourly hiring processes during the academic year and summer. Tracks hours, funding distribution, and timesheet approvals. Tracks work-study awards and funding distributions. In addition, nominates faculty and outside authorities for Graduate Faculty Appointments, which enables them to teach graduate-level courses, sponsor Independent Study at the graduate level, and be committee members of defenses and examinations of individual students in the department
• Coordinate on-campus functions such as the new student orientation for incoming undergraduates and graduates, and graduate student teaching assistants. Keep students informed of pertinent information for graduate education and career opportunities.
• Collaborate with the Office Manager and Graduate Director to manage graduate program budgets, including university fellowship and recruitment funds, the department graduate program operating budget and gift funds. Processes travel-related payments and reimbursements, stipends, and awards for graduate students.
• Guide students who are nearing graduation with scheduling of thesis and dissertation defenses, submitting final Graduate School documents, and other requirements for graduation. Assist in organizing and conducting department commencement ceremony where applicable.

Graduate Recruiting

• Manage the administration of graduate recruiting with the faculty admissions committee and department support staff throughout the entire process. Advise faculty admissions committee chair and graduate director of potential or actual problems with graduate application processes and recommend solutions to enhance the recruitment process.
• Develop and implement processes to meet the needs of the department admissions protocols including systems to assist in analyzing and evaluating relevant data of applicant pool.
• Track electronic application files through faculty review and admit process. Determine/implement schedules and itineraries for graduate applicant recruitment visits to campus that are compliant with campus regulations and meet departmental budget requirements. Develop and disseminate visit itineraries for recruits with faculty and current graduate students. Submit official admissions' documentation in a timely manner and handle all student correspondence regarding application requirements and admission decisions.
• Coordinate spring Open House, fall orientation, graduate student social events, and spring commencement ceremony.

Advising

• Advises graduate students from the time they apply to the program to the time they graduate to ensure a smooth and positive experience over their tenure in the program, and to relieve the Chair and the Graduate Director of these duties. Monitor student enrollment each semester and provide information for A&S Student Request Analysis.
• Counsels students on rules, regulations, policies and programs and timeframes of the department and the Graduate School. Devises and develops strategies to resolve issues with appropriate actions including financial aid, housing, records, billing, graduation verification, enrollment verification, ineligible appointments, incorrect or late grades, etc. Petitions the University on behalf of individual students. Processes necessary student documents; special action forms, grade changes and degree paperwork. Serve as department drop/add coordinator.
• Meets with students and faculty as a group and on an individual basis to provide clear interpretation of rules, regulations and policies required by the college, Graduate School, Financial Aid and International Student and Scholar Services.
• Serves as a resource and directs students to ISSS, Counseling Services, etc. Follows up to ensure that students have correct and current information and know how to act upon it.

Assessment and Information Management

• Generate reports (enrollment statistics, student data tracking, data compilation) as requested for assessment of progress and general student tracking. Knowledge of COGNOS reporting in CU-SIS as well as update of departmental database used for ongoing surveys and University Fellowship applications.
• Management of a SLHS database of current students to be used for tracking students, monitoring of progress and completion of degree requirements, and program evaluation, and CAA accreditation.

Process Improvement

• Position works to expand information about program resources by collecting, interpreting and reporting data to evaluate admissions, recruiting, diversity planning, and funding processes and awards. Recommends modifications or improvements, based on analysis of operations, demographics, and other research information. This requires continuous development of new perspectives and skills to improve processes.
• The position will undertake a review of the webpages, compare with other departments on campus and across peer institutions, and evaluate for features such as scope of content, ease of use by domestic and international students, etc. Will require evaluative skills as well as ability to work closely with department personnel to better define objectives and goals.

Other

• Assist CAA Program Directors in compiling, synthesizing and analyzing data required for site visit and annual accreditation reports.
• Assure that required accreditation information is up-to-date and available to students and the public via the SLHS website.
• Utilizes digital tools to promote academic programs and faculty, student, and alumni achievements. Analyzes communication gaps and develops and implements solutions. Align all forms of communication (website, Facebook, Graduate Handbook, social media, written and spoken communications) to provide information that is consistent and up-to-date.
• Other duties as assigned that support SLHS.

What You Should Know

Eligible for hybrid schedule. Mon - Fri, 8am - 5pm. This can be subject to change based on the business needs of the department and in adherence with A&S College policy.

Employee may be expected to be on campus up to 5 days a week during the initial training period.

What We Can Offer

The starting salary range for this position is $55,100 - $56,000.

Benefits

At the University of Colorado Boulder, we are committed to supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off; tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder offers an inspiring academic community and access to world-class outdoor recreation. In fact, CU Boulder has been named one of Forbes' America's Best Large Employers, ranking #4 among large employers in Colorado and #28 among universities nationwide. Explore additional perks and programs through the CU Advantage program.

Be ambitious. Be pioneering. Be Boulder.

What We Require

• A bachelor’s degree from an accredited institution.
• 1 year of experience in education program administration.

What You Will Need

• Ability to work independently and with responsibility for initiating and completing tasks.
• Proficient computer knowledge and skills with Adobe Acrobat and MS Office applications, particularly with Outlook, Word, Excel, and PowerPoint.
• Ability to communicate effectively both orally and in writing, with a variety of professionals, administrators, and students.
• Demonstrated ability to work independently and assume responsibility for initiating and completing critical functions in the management of educational programs.
• Demonstrated ability to work effectively in a team and within other collaborative work situations.

What We Would Like You to Have

• A bachelor’s degree.
• 2+ years of experience in education program administration.
• Knowledge of complex policies and procedures in education.