Undergrad IT Support Specialist: Cybersecurity & Helpdesk

The Pennsylvania State University; State College (Centre County); On-site; USD 20,664 - 27,552; Part time

Job summary

The Pennsylvania State University is seeking undergraduate students for an IT support role within the Applied Research Laboratory. Candidates will assist with a variety of tasks including computing support, cybersecurity initiatives, and technical writing.

This paid part-time position offers flexible hours, working up to 20 hours per week during the fall and spring semesters and 40 hours per week in summer. Ideal candidates will possess excellent communication and customer service skills, along with a strong interest in IT.

Qualifications

• Excellent communication, customer service, and organizational skills.
• Knowledge of technical writing.

Responsibilities

• Assisting with installation, configuration, testing, maintenance, and support of computing and network hardware and software.
• Providing end-user support.
• Assisting in the development of process and equipment documentation.
• Assisting with cybersecurity initiatives.
• Technical writing.
• Assisting with programming and software development tasks.

Skills

Excellent communication skills

Customer service skills

Organizational skills

Technical writing

Education

Studying Information Science and Technology, Computer Science, or Computer Engineering

Tools

Linux

Microsoft Windows systems

Job description

The Pennsylvania State University is seeking undergraduate students for an IT support role within the Applied Research Laboratory. Candidates will assist with a variety of tasks including computing support, cybersecurity initiatives, and technical writing.

This paid part-time position offers flexible hours, working up to 20 hours per week during the fall and spring semesters and 40 hours per week in summer. Ideal candidates will possess excellent communication and customer service skills, along with a strong interest in IT.