Unclaimed Property Recovery Analyst

South Carolina Treasurer's Office; Columbia (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

The South Carolina Treasurer's Office seeks an inquisitive and detail-oriented claims analyst in the Unclaimed Property Program (UPP) dedicated to returning unclaimed property to its rightful owners. Provides expertise in claims and customer service.

Responsibilities include assisting customers by phone, in person, and virtually; reviewing and approving general claims for payment; and daily mail handling and document scanning. Strong communication and documentation skills are essential.

Qualifications

• Bachelor's degree and relevant experience.
• Excellent written and verbal communication skills.
• Ability to plan and organize work activities and prioritize tasks.

Responsibilities

• Assists customers by phone, in person and virtually with information about the UPP.
• Reviews and approves general claims for payment within department guidelines.
• Opens and preps daily incoming mail, scans claim documentation into the system.

Skills

Customer service

Attention to detail

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Data entry systems

Job description

The South Carolina Treasurer's Office seeks an inquisitive and detail-oriented claims analyst in the Unclaimed Property Program (UPP) dedicated to returning unclaimed property to its rightful owners. Provides expertise in claims and customer service.

Responsibilities include assisting customers by phone, in person, and virtually; reviewing and approving general claims for payment; and daily mail handling and document scanning. Strong communication and documentation skills are essential.