Unarmed Security Patrol & Customer Service Specialist

Allied Universal; San Jose (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits

Perks Program

Job summary

Allied Universal is seeking a Security Guard Unarmed Patrol Customer Service professional in San Jose, CA. You will provide customer service to tenants, visitors, and staff, conduct routine patrols, monitor for security concerns, and respond to incidents while maintaining a professional presence.

This full-time role requires at least one year of security experience, a high school diploma, and the ability to pass a background check and drug screen.

Qualifications

• At least one year of security-related experience is required.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ for armed roles.
• A high school diploma or equivalent.
• Background check will be conducted in accordance with laws.
• A drug screen is required where permitted by law.

Responsibilities

• Provide customer service to tenants, visitors, and property staff by following security procedures and site policies.
• Respond to incidents, access concerns, and critical situations calmly and professionally.
• Conduct regular and random unarmed patrols of interiors, parking areas, entry points, and perimeter.
• Monitor for unusual activity, hazards, and unauthorized access; report observations to appropriate personnel.
• Assist with access control, visitor direction, and documentation of incidents and patrol activities.

Skills

Customer service

Patrol operations

Computer use

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Guard Unarmed Patrol Customer Service professional in San Jose, CA. You will provide customer service to tenants, visitors, and staff, conduct routine patrols, monitor for security concerns, and respond to incidents while maintaining a professional presence.

This full-time role requires at least one year of security experience, a high school diploma, and the ability to pass a background check and drug screen.