Unarmed Security Officer — Retail Patrol & Customer Service

Allied Universal; Massachusetts; On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer (Full Time, Unarmed) in Mattapan, MA. You will patrol, monitor, and safeguard a retail location while delivering excellent customer service and maintaining a welcoming environment for customers and staff.

As part of Allied Universal’s team, you will follow site policies, respond to incidents with calm, and support a safe, professional atmosphere. This role emphasizes teamwork and reliability.

Qualifications

• High school diploma or equivalent is required.
• Customer service orientation and professional communication are essential.
• Experience in security or related fields is a plus.

Responsibilities

• Provide customer service to clients, customers, and staff by carrying out security-related procedures and emergency response activities.
• Respond to incidents and concerns calmly and escalate according to site procedures.
• Conduct regular unarmed patrols throughout the retail location to deter unauthorized activity.
• Monitor access points and observe activity, reporting concerns to management.
• Document incidents and daily activities accurately while maintaining a professional presence.

Skills

Customer service

Patrol procedures

Emergency response

Communication

Education

High school diploma

Job description

Allied Universal is seeking a Security Officer (Full Time, Unarmed) in Mattapan, MA. You will patrol, monitor, and safeguard a retail location while delivering excellent customer service and maintaining a welcoming environment for customers and staff.

As part of Allied Universal’s team, you will follow site policies, respond to incidents with calm, and support a safe, professional atmosphere. This role emphasizes teamwork and reliability.