Full-Time Unarmed Security Officer – Retail Patrol

Allied Universal

Boston (MA)

On-site

USD 25,000 - 35,000

Full time

4 days ago

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Job summary

Allied Universal in Mattapan, MA is seeking a Security Officer (Full Time, Unarmed Patrol) to protect clients across Retail/Malls and other sectors. You will provide customer service, perform regular patrols, monitor access points, and respond to security concerns with integrity.

The role offers a clear schedule, competitive pay, and a supportive, team-driven environment focused on safety and service excellence.

Qualifications

Be at least 18 years old for unarmed roles; 21+ for armed roles.
High school diploma or equivalent.
Background check required by federal, state and local laws.
Drug screen may be required.
Licensing may be required by state/local laws.
Driver’s license required for driving positions only.

Responsibilities

Provide customer service to clients, customers, and staff by carrying out security-related procedures and emergency response activities when appropriate.
Respond to incidents and concerns calmly and escalate according to site procedures.
Conduct regular unarmed patrols throughout the retail location to deter unauthorized activity.
Monitor access points and observe activity for unusual conditions; report concerns to management.
Document incidents and daily activities accurately while maintaining a professional presence.