Unarmed Security Officer: Patrol & Customer Service

Allied Universal; Olive Branch (MS); On-site; USD 19,000 - 27,000; Full time

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Job summary

Allied Universal is seeking a Security Officer for a Full Time Patrol Customer Engagement role in Olive Branch, MS. You will safeguard clients across tech/media/telecom sites, perform regular patrols, monitor access, and respond to incidents while delivering excellent customer service to employees and visitors.

The position requires a high school diploma or equivalent, 18+ years old for unarmed roles, and a background/drug screen as required.

Qualifications

• Customer service experience is preferred.
• Access control/badge experience is preferred.
• Alarm panel experience is preferred.
• Comfortable using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, vendors, and/or contractors at a technology-focused location by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Conduct regular and random unarmed patrols of interior spaces, exterior grounds, access points, parking areas, and perimeter areas to help deter unauthorized activity and identify security-related concerns.
• Monitor access to the location, verify credentials as directed by site procedures, and report unauthorized entry attempts or suspicious activity to appropriate personnel.
• Respond to incidents, alarms, and critical situations in a calm, problem-solving manner, following established emergency response protocols.
• Prepare accurate reports and maintain required documentation regarding patrols, incidents, observations, and security-related activities.

Skills

Customer service

Access control/badge experience

Alarm panel experience

Comfortable using a computer/tablet

Age 18+ (unarmed)

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer for a Full Time Patrol Customer Engagement role in Olive Branch, MS. You will safeguard clients across tech/media/telecom sites, perform regular patrols, monitor access, and respond to incidents while delivering excellent customer service to employees and visitors.

The position requires a high school diploma or equivalent, 18+ years old for unarmed roles, and a background/drug screen as required.