Unarmed Security Officer - Glassboro, NJ - Weekend Overnight

Colonial Security Services; Glassboro (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Colonial Security Services is seeking a Security Officer for a luxury off-campus apartment community in Glassboro, NJ. The role covers patrolling, monitoring CCTV, and responding to incidents to maintain a safe living environment for students and residents.

You will communicate with management, document incidents, and assist residents with access while verifying identity when needed. The position requires strong customer service skills and the ability to stay calm under pressure during

Qualifications

• NJ SORA license is required.
• Prior security experience preferred.
• Excellent communication skills, both verbal and written.
• Ability to remain calm and composed under pressure.
• Customer service mindset focused on residents and visitors.

Responsibilities

• Patrol the property to ensure safety and security across nine buildings.
• Monitor for suspicious activity or unauthorized individuals.
• Operate CCTV and surveillance equipment to observe common areas and sensitive locations.
• Respond to security incidents and coordinate with management.
• Document detailed shift reports and incidents.
• Provide timely updates and recommendations to management.
• Take accurate messages for incoming calls and relay information.
• Assist emergency responders and coordinate responses during critical situations.
• Help residents/tenants with lockouts, verify residency and grant access.
• Address noise and smoking violations per policy and local regulations.
• Handle complaints professionally and seek peaceful resolutions.

Skills

SORA license

Security experience

Communication skills

Calm under pressure

Customer service mindset

Job description

Position Title: Security Officer

Location: Glassboro, NJ

Shift Available: Sat/Sun 12am-6am

Job Description

As a Security Officer for luxury off-campus apartments catering to college students, you will play a crucial role in maintaining a safe and secure environment for residents and visitors. Your responsibilities will encompass various tasks ranging from patrolling the premises to addressing security concerns and assisting residents as needed.

Responsibilities

• Conduct regular patrols across the property, monitoring all nine buildings to ensure the safety and security of residents and facilities
• Be vigilant for any suspicious activities, unauthorized individuals, or potential security breaches
• Utilize surveillance equipment to monitor activities within common ares and sensitive locations
• Respond promptly to any security alerts or incidents captured on CCTV
• Compile detailed shift reports outlining any incidents, observations, or security-related issues encountered during patrols or through CCTV monitoring
• Communicate effectively with management regarding security concerns, providing timely updates and recommendations for improvement
• Take precise and accurate messages for incoming phone calls, ensuring all relevant information is documented and relayed promptly to the appropriate recipients
• Serve as a point of contact for emergency services personnel, providing assistance and coordinating responses during critical situations
• Assist students and tenants who may be locked out of their apartments, ensuring timely access while verifying their identity and residency
• Respond to and resolve noise disturbances and smoking violations in accordance with property policies and local regulations
• Handle complaints from residents professionally and diplomatically, seeking peaceful resolutions whenever possible

Qualifications

• NJ SORA License
• Prior experience in security or related field preferred
• Strong communication skills, both verbal and written
• Ability to remain calm and composed under pressure
• Customer service mindset with a focus on assisting residents and visitors courteously and efficiently